If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! Press and hold the reset button on the right-hand side of the box. Many Many thanks! Many thanks. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Do you think I need to format the drive..? Very clear instructions. Instructions for doing this can. Watch the most popular free-to-air channels as well as the channels in your package. You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. I think most new HDD come as GPT nowadays which the youview box wont recognise. It was a freebie. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. var addEvent = function(evt, handler) { A really easy guide to follow and got my box back up and running for 25. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Check your box has a stable connection to the internet. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. I doubt if complaining to BT would be effective. Why YouView; . 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Gently align and tighten the four hard drive screws. There is no point even trying. Admittedly, YouView may be losing ground to cheaper rivals (e.g. After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. /* a { background: #22a9f7; } if(/(? Menu. Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. Turn the power on using the switch found on the back of yourbox. Glad you got your YouView box repaired Ray! All rights reserved. After following your instructions everything works a treat. We need to access Maintenance Mode from the start up screen. Am I being mislead by BT here to keep me paying? Ive reset the box, connected HDMI directly to the TV, but still the same. Very helpful thanks. http://community.bt.com/t5/YouView-fr. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Ionic Industries You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. Box now perfect. How To Become A Commercial Diver In South Africa, The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. Toshibas 1Tb drive is model number MQ01ABD100V. I tried the factory reset and the usb reset but no luck. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Watch Shop Bd, so I put in a clean 320HDD (cleaned with diskpart). Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. My husband . Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. I got the box working again got into the maintenance menu and selected the first option. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); document.addEventListener(evt, handler, false); So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Could the solder joint have failed spontaneously without any physical interaction? Thanks for the update Steve. They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. Now no trouble getting Maintenance mode, and box appears to be working as before. for (var i = 0; i < evts.length; i++) { Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. As I said above I unplugged the Internet from it for that day but that's probably not required. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. Ethernet - Next, you'll want to go ahead and connect your ethernet port to your Youview box. USA & International; Australia; Canada; France; Germany; Italy; If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. Ah ok, mine wass probably a refurb drive then. Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. If in a Freeview Light area, it will still get most of the major channels, but not all. That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. Many Thanks. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. We thought it would . Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. Ktm Rc16 2021, Repaired my box. Mine actually had a Seagate ST500VT000 fitted. Great instructions thx, bought a new drive (exact same 1tb WD drive). Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. I tried reformatting in exFAT too and that made no difference. Thanks seems not enough praise. I've just came off the phone from BT Customer Services and they told me the box wouldn't function at all if I left BT. Teslin Fake Id, Not tried the BT Vision option but I wouldn't expect that to work. }; But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. The Vision+ is an update to the 165960205623. YouView. Note which screws went where. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. YouView TV Ltd 2023. As you say, there is no need to create new partitions or format them. You could have a conflict with the powerline adaptors. Tried all maintenance mode options. BT TV Box Not Working. It has the title of 'How to return your kit'. It now appears to be working fine. Ive just fitted the hard drive recommended in the instructions but cannot get into Maintenance mode. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. margin: 0 .07em !important; The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. Thanks you for the amazing instructions. All Rights Reserved. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. Just replaced youview box hard drive following your easy to follow instructions. They will only unscrew partially i.e. Hi, Hi, Then find your instructions below. "version": "4.9.18", Had nothing to lose so I released it gently but it still didnt work when refitted. document.detachEvent('on' + evt, handler); Hi there, I have the BT UHD box which I paid to upgrade to in September. Sign in or register to get started. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. Unplug and reconnect power to yourbox. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. 1 March 2023. I tried to run disk check. Im at a loss. Impressed. Gently disconnect the plug for cable from the lid where it connects to the main PCB. Presumably the new drive needs to be the same make and model, or at least the same size. All you'll do is end up getting frustrated and angry with BT.