Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Changes to personal details read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Forgotten your Username? How do I apply for a disabled persons bus pass? If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. March 2023 renewals. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Calls from mobiles are likely to be considerably higher than those from landlines. 2 Are senior bus passes renewed automatically? thurrock.gov.uk uses cookies to make the site simpler. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. passes that expire between January and March are in the process of being issued The form will ask for a new passport-sized photo, which will be printed on their new card. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. You do not need to renew an igo card. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Please let us know if you no longer require a bus pass. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Some bus services are changing. What happened to the baby in Joy Luck Club? Completed renewal forms will be processed and new vouchers issued approx. An older persons bus pass has exactly the same benefits as a disabled persons pass. Applicants can enter in their postcode online and will be given the contact details of their local council. My new bus pass has been refused by the driver. There is no need to contact us until we get in touch with you. igo card for 11 to 16 year olds. Your new pass will be valid for 2years. This form can be completed and returned in the envelope provided with your form. You can apply for a replacement bus pass by filling in the lost bus pass application form. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. What do I do about my concessionary bus pass? Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If you do not receive your new pass please contact our information line on 0345 600 0659. Using your card. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. For further information see www.gloucestershire.gov.uk/fairprocessing. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Lee Where you caught it and at what time, along with your destination. Auto-renewal for an older person's bus pass. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We use some essential cookies to make this service work. No it is not possible to issue an age-related bus pass "with companion" entitlement. You may be eligible for financial support. Your older person's bus pass is valid for four years. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. current pass expires so pass holders dont need to do anything, just wait for a This website uses cookies to improve your experience while you navigate through the website. with no need for anyone to fill in any forms or submit any photographs. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. The expiry date will normally be five years from your birthday. Lancashire: You can get an older person's bus pass when you reach State Pension age. Daily fare: $2.00. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Blackpool: Collecting an application form from your local library. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you email us please confirm your date of birth and current address in the email so we can fully check our records. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . You also have the option to opt-out of these cookies. You can start using your new pass immediately, just like you would with a new debit or credit card. For those people needing to apply for their renewal this too can now be done byApplying online. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. You won't need to renew your bus pass when it expires. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Find out which bus company you wish to comment about on our bus operator contacts page. Freedom Pass expiring: How and when to renew London travel permits. You will need to apply to your new local authority for a new pass. Can I use my English senior citizen bus pass in Scotland? Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. We also use cookies set by other sites to help us deliver content from their services. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I have moved into Gloucestershire. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. These are mostly people who have held a bus pass since at least 2008 and will now be . No, your bus pass cannot be used on National Express services. The cards offer older and disabled people free travel in the capital My new bus pass will not work when I place it on the smart card reader on the bus. pensioners. If your pass has already expired you can still renew your bus pass. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. It costs 10 for a new card. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. These cookies ensure basic functionalities and security features of the website, anonymously. Where can I get a bus pass for an older person? If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Open all. What should I do? Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. The passes will be sent out automatically but people should call the bus renewal hotline . This might be a letter confirming your eligibility and asking if you wish to renew. You should have received all the information you need by now. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Please provide them with as much detail as possible about the journey you wished to make. It is no longer. State pension claimants who apply directly through their local council should be aware. It is not valid in Wales* or Scotland. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. How long will my new bus pass be valid for? If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Application forms for the 'English National Concessionary Travel Scheme . Residents are. I am a disabled pass holder, will I receive a bus pass renewal letter? This cookie is set by GDPR Cookie Consent plugin. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Renewing an older persons bus pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Lee Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. However, you may not be allowed to use your bus pass on night buses i.e. You can apply for a disabled persons bus pass if you are a Medway resident. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Click or tap the rating which best represents your experience. Changes To Renewal Of Concessionary Bus Passes. Our free email alerts will help keep you up to date with the things that matter to you. How do I renew my bus pass in Northumberland? What do I do with a bus pass which is no longer needed? This should include: -. A letter and a renewal application form will be sent to you automatically you can also use the application form below. 1 Contents. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Applicants whose pass was issued due to a disability will continue to be automatically renewed. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Other Scottish passes arent accepted on the trams. If you pass does not register on the card reader on the bus, we won't know the pass is being used. In the unlikely event that your pass does not arrive, you should call 01452 426265. How long will it take to get a bus pass following a renewal/application? Will receive a renewal form, as evidence is required to obtain a new pass. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. If you have any problems using your card, it will be necessary for you to contact the bus company directly. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Our Passes that were automatically renewed should be received by 1st March 2023. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. This can be done by visiting a participating library only. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Essex County Council is not responsible for this. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. We only need this if you want us to contact you and we won't keep it once we've replied. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass.