We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. Tilton, NH - Telemarketing. The only nice part of this place are the views. You see this type of stuff in the movies and on paranormal/ghost hunters tv shows, but when you actually experience it for yourself its crazy. Free WiFi is available throughout the property. This gets you out of the rally/tourist craziness into a beautiful setting where you can get a good night's sleep. Hopefully you would reconsider staying with us again and I am sure our reservations staff could find a suite to better fit the needs you described.In terms of the lack of maid service you indicated during the stay. Quiet Hours Enforcement: Our upstairs neighbors were extremely loud, so I called the 24 hour desk at around 10:15pm. There were about 15 other seats available. Overview. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. We appreciate your business and do hope you will consider staying with us again for next years bike week event.Sincerely,Rob Robillard, General Manager. Steele Hill Resorts sits on 500 acres of forests and fields, offering a secluded accommodation right in the heart of unspoiled nature. I shared my experience with 2 staff members, who confirmed it was haunted by a man who was murdered on . Of course, I wont get my $59 back. The front desk said they would bring them once some got washed. I also noticed that many of the resort's employees did not greet me or acknowledge me as I passed them in hallways and on walkways around the property. This is when Spencer (the manager) and Zion (the sales rep) got agitated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 516 Steele Hill Rd., Sanbornton, NH 03269. The gym was quite nice for a hotel. We chose a refund and drove back home. And of course, the view and scenery were fantastic. Find your perfect getaway to New Hampshire. SHW. There are more places to choose from in the, steele hill hotel sanbornton, steele hill resorts, Frequently Asked Questions about Steele Hill Resorts. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. 960 reviews. I am not sure how the service you experienced was different than any other guest and know that our staff and team members treat all of our guests with the same respect and dignity in which they deserve. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. We stayed here as a recommendation from Ford because we were attending the Off-Roadeo nearby. Ask maryellenc602 about Steele Hill Resorts, Fantastic Resort for Families, Even Those Without Kids, Ask kristengQ3516GK about Steele Hill Resorts. We will make sure to address the issues you brought up with our management team. more. Sincerely, Rob Robillard, General Manager, We have been coming to Steele Hill for many years (16). This has been one of the better resorts we have traded for. This information is located within the text of our automated check-in emails; however, I am sorry that this specific information was not presented to you during the check-in process. I hope to see you up on the Hill again in the future.Sincerely,Rob Robillard, General Manager. We hope you will give us another chance to provide you with a more satisfactory stay in the future. Weddings happening during our stay, but we could barely hear the festivities. Fitness Center. Read more, 118 Broadway, Suite 336, San Antonio, Texas 78205, USA, Take a historical ghost tour through San Antonio and revisit the past. The offer was intriguing but we don't have $15,000.00 just sitting. Steele Hill Resorts is a breathtaking wedding venue in Sanbornton, New Hampshire, ideal for seasonal wedding celebrations. What are some restaurants close to Steele Hill Resorts? Directions. We would highly recommend this resort to anyone! Taxes and fees that are shown are estimates only. Review tags are currently only available for English language reviews. Sincerely, Rob Robillard, General Manager, My husband and I spent a week at Steele Hill to do some leaf peeping this Fall. Management and sales should really look at how potential owners see the facility upon check in. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. Our guests praise the breakfast and the comfy rooms in our reviews The room was down a large hill from the main amenities, not easily walkable for our family at this moment. There was no sofa or desk and there was no balcony. Event Promotions Representative - $1000 Sign-on Bonus 08/9/2022 - Promotions. Please see our partners for more details. The reality is you are paying a lot more money than you expected for vacations. I advised the front desk about this and they offered to accommodate in the form of bringing over any supplies I may need. An apparition of a man is said to walk through the halls and offices in the corporate office, opening doors and windows. It even had free weights. We are so happy to hear that your accommodations and our amenities were perfectly suited for your party during your visit. We have nothing but positive comments about Steele Hill Resort, and hope to come back again someday. We strive to provide a comfortable and enjoyable stay for all of our guests, and it is great to hear that we were able to meet those expectations for you during your trip. Steele Hill Resort *Resale Price : $2,000 - $5,000 . . Of course, I wont get my $59 back. that those tours are very pressure/ intrusive/lots of personal information are being asked. Avoid Steele Hill for they will steal your money. Musty smells? Every room at the resort has a balcony with spectacular views. Please see our partners for more details. This property boasts great amenities such as a free 9-hole golf course, indoor and outdoor pools . However, it was a surprisingly positive place. This has been one of the better resorts we have traded for. On our last night we were watching tv when we heard voices coming from the lower level of our unit, we discovered a "Maintenace" tech had let himself into our unit without knocking or ringing the bell. My kids loved the indoor pool with the waterslide. Here is a list of the Pros and Cons that we encountered during our stay.Pros Room was very nice (Stayed in the South building) and clean with a good view. So I called them 2 days later to cancel the reservation. It is a bit out of the way though. We hope that you and your family will be able to join us again for some more fun soon! For some rest and relaxation, visit the sauna or the 3 hot tubs. Thank you for taking the time to leave us a review and for your rating of four stars. The inn is . RCI who we booked through had worse customer service than the resort, and I do use the word 'resort' lightly. its a big disappointment. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. FrightFind's 2022 guide to the top haunted houses in your state. Is parking available at Steele Hill Resorts? I learned that they sugarcoat all their promotions and packages. Is it truly haunted? Sanbornton - Steele Hill Resort. Thank you very much for your most recent stay and for taking the time to write such a wonderful review. We didnt have hot water but it was fixed immediately by maintenance, staff. My kids loved the indoor pool with the waterslide. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! I will be sure to pass your feedback about the room on to our Housekeeping Manager.I am glad you enjoyed the food from the Hilltop Restaurant. Our South Studio rooms are all equipped with a dropdown Murphy bed designed for space efficiency and each studio also provides a pull-out sofa that many guests find extremely comfortable. After I verbally consented to pay the $59, they emailed me the confirmation letter. When we arrived, we were given a room in the East building. Sanborton, New Hampshire. What an amazing sunrise photo that you were able to capture, thank you for sharing! One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. I have never been treated to rudely, even by used car salespeople. They have Starbucks coffee available by the cup in the on-site Market. Master bedroom/bath upstairs and downstairs included a fully stocked kitchen, dining area, living room, fireplace and bedroom with 2 full size beds. Read more, 139 T M Wentworth Rd, Lebanon, ME 04027, USA, Route 202, Henniker, Merrimack County, NH, United States. The good was the indoor pool area was nice and well-kept; there is little supervision and some meatheads roaming around but our family had a lot of fun. There are a million hotels with a pool and a slide these days. This means walking back and forth up a steep hill or driving up, which seems silly. We also hiked on the properties trails.that is one thing that needs improved upon.better trail maps. Steele Hill is a great resort for families, and though we were three adults, we enjoyed every minute of our stay. For the second year in a row, our group of motorcycle enthusiasts chose to stay at Steele Hill during the Laconia Bike Rally. Shell Vacations Club at Crotched Mountain Resort . Claim your listing for free to respond to reviews, update your profile and much more. It included a full kitchen and two bathrooms but no tubs, only shower stalls. 2. The property has fantastic views of the mountain and lakes district. I had injured my SI joint prior to trip and couldn't carry luggage. People were not being unduly loud and it was very noisy. We did make significant efforts to minimize the impact of this project including putting up a temporary fence and flowers to hide the area from ground level. Room #38, the kitchen and the Carriage House are said . We were staying as part of a promotional package to decide whether or not we wanted to become members of the resort. arrived at a town called Powhatan, consisting of some 12 houses pleasantly seated on a hill'. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. Lower buildings are older and shabbier; upper buildings nearer to pool and in better shape. Taxes and fees that are shown are estimates only. We did have to go outside for the pool. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. Same for. We stayed in a two bedroom townhouse. More Information. Nestled in New Hampshire's Lakes Region, the Steele Hill East and West resort provide a quiet escape among the woods of Sanbornton. The west indoor pool is a great amenity that children absolutely love. It sounds like you may have been with us during the beginning of a weekend period where the housekeeping team was processing the majority of the rooms in the hallway for guest arrivals. Given the nature of your feedback, the desk manager actually stayed over in your assigned room that night to assess the issues you had brought up. 3-star family-friendly hotel in the mountains. When I called to check out the next day, 3 days early, I told them all these issues. The haunted Ocean Born Mary House has an interesting pirate origin story spun many times over the years. I think families would find this place entertaining, and perhaps other parts of this hotels are nicer. We could hear our neighbor snoring, and people walking around very clearly. The lower buildings are old, grubby, and often dark. Even when he was in he never called up to us at all. Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. The murder was unsolved, according to the staff who told me he was still wandering the halls, seeking justice for his murderer. Japan's Edo period (1603-1867) witnessed the heyday of such Korean-Japanese diplomatic exchanges. Lock in the lowest price from these sites. When I opened my eyes no one was there.. Then it felt as if someone sat at the foot of the bed and then I heard whispering.. That room is haunted!!! FrightFind brings you closer to the paranormal by finding and reviewing the scariest haunted houses, fear attractions and haunted hotels near you. Hiking trail had a section of un-mowed grass, which was filled with ticks (several on the kids and us) and should have been maintained better. Steele Hill Resorts. I also forgot to get coffee filters for the coffee pot and they brought us up a bunch! Steele Hill Resorts in nestled in beautiful Sanbornton, New Hampshire (15 minutes from Tilton and Belmont). Thank you for sharing, Tiffani. I will mention, I lost vision in my right eye (the eye that looked thru the peak hole and saw the ghost). When I asked who we might follow up with in a day or two should we decide to buy, Spencer said 'we don't have business cards here.' Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. So Steele Hill resorts, you lost out. Belmont - Lake Winnisquam 7 km (4 mi) Franklin - Webster Lake 13 km (8 mi) Bristol - Newfound Lake 16 km (9 mi) Gilford - Gunstock Mountain Resort 16 km (9 mi) Center Harbor - Lake Winnisquam 19 km (11 mi) I also need to add that there is no where to eat within 25 min drive so you either have to make that drive or go to the "restaurant" in the hotel which is like two workers hosting, servings, and probably cooking your food while you sit in an event room. Website. The fitness center is a recent addition to the resort and it has been received rave reviews from guests.Thanks again for choosing Steele Hill. I will be following up with our housekeeping manager to audit this issue and address it directly. Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. We apologize that you were not satisfied with your recent visit to Steele Hill Resort. Simply stunning. In terms of the pictures on the website, I can say that we do a very good job of being completely transparent with the different unit types that we offer. We got a news letter saying due to covid they are doing deep cleaning!!!! Privacy Policy - Terms of Use - Copyright Policy. They are not ADA compliant. Why is it here? Sincerely,Rob Robillard, General Manager. There were many other seats available, and breakfast was ending in 30 minutes. Tripadvisor performs checks on reviews. So I called and they said yes definitely a two night minimum stay. Spencer from Woodville, and Zion from Detroit, you guys lost this deal. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. The restaurant is at the bottom. Fitted with a garden, swimming pool and hot spring bath facilities, Spring City Resort offers accommodation in Beitou. If you have a story related to this location, please share it with us below or contact us. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. Once the curtain was open, I noticed a nice glob of chocolate something stuck to the curtain. We are so glad to hear that you have been coming to our resort for 16 years and appreciate your continued support. Set amongst 500 pristine acres overlooking Lake Winnisquam and Lake Winnipesaukee, Steele Hill Resort offers authentic New Hampshire charm complemented by a large selection of amenities. 3-star family-friendly hotel in the mountains. When I opened the curtain to see the view it was stellar, hands down the best part of the room was the view. . Food is (as typical) overpriced and not great. We are happy to inform you that Steele Hill is now 100% open including amenities like the smaller onsite hot tubs. It is a nice family stay. I couldnt get it to go through on google or Expedia or Hopper because apparently it was a two night minimum. It included a full kitchen and two bathrooms but no tubs, only shower stalls. We always strive to accommodate our guests to the best of our ability. We will take the proper steps to improve our services to ensure our guests have a more enjoyable experience in the future. We have been to Steele Hill Resort many times, in the same old building, slept there on 4 occasions, used the pool and the restaurant numerous times, but have not seen or . In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. The bathroom shower curtain bar was totally rusted out. Instead, we walked through well-worn hallways to a foul-smelling room that looked as if it had not been updated in 25 years. I can assure you that we will take all the lessons learned in reviewing this stay and use them to continue to improve our customer service going forward.Sincerely,Rob Robillard, General Manager. Not sure where to start? Which popular attractions are close to Steele Hill Resorts? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. So we settled down in our room for the night, the bed in our room was very uncomfortable, not to mention we didn't have air conditioning. Steele Hill Resorts, in the heart of New Hampshire's popular Lakes Region, offers scenic views of Lake Winnipesaukee and Lake Winnisquam. We went back to the reservation building to ask for a room that looked like the pictures on the website, but nothing was available. Most of the activities are at the top - the big pool, etc. I wasnt able to get my dates on Groupon so I went to google. The conversation confirmed this. We were in the west end nearest the pool. We apologize that we did not deliver an ideal hospitality experience and hope that you will be willing to give us another chance in the future. The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. We are happy to hear that you enjoyed your accommodations along with the incredible views. We are thrilled to hear that you will be coming back to Steele Hill and look forward to welcoming you back soon. (See attached picture)Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. We were extremely disappointed after looking so forward to visiting here. oh and I think my grandmother had one just like it when I was growing up. I learned 11.7 miles from Hill, NH. 100 Lower Bay Rd, Sanbornton, NH, 03269. While staying at Steele Hill Resort, you may want to check out The Hilltop Restaurant (0.5 mi) which is a short walk away. Thank you for choosing Steele Hill Resort for your recent family getaway and for taking the time to share your feedback. SRE. 516 Steele Hill Rd, Sanbornton, NH 03269, USA . Please see our partners for more details. After I verbally consented to pay the $59, they emailed me the confirmation letter. It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. So I got an odd call, from a Steele Hill Vacation Club. They were fairly clean with some. When you sit outside on the balcony all's you smelled was sewer. What food & drink options are available at Steele Hill Resorts? I can assure you that I will review your feedback with the other managers in order to improve the overall experience for future guests.Sincerely,Rob Robillard, General Manager. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. Did not enjoy my trip to Steele Hill. See more questions & answers about this hotel from the Tripadvisor community. This is the version of our website addressed to speakers of English in the United States. It was nice to have a micro-frig and microwave available, but there was no space in the room to sit and enjoy whatever you refrigerated and microwaved. I can also assure you that our timeshare program is absolutely not a scam and is a completely legitimate marketing effort and our timeshare products are truly an outstanding choice for individuals interested in purchasing vacation real estate. The Joseon Dynasty intended to enhance its communication . A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Steele Hill Resorts. Join our new and senior staff in the Food . Year round, FrightFind brings you closer to all things scary nearby. Based on your feedback I took the opportunity to follow up with our Front Desk manager who refunded your money. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The property's stunning surroundings provide a gorgeous natural backdrop all year round, whether you're planning a summer soiree or white winter wedding. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. The stairs to 2nd floor are actually like to a 3rd floor due to high ceiling in lobby. One of the resort's one-bedroom suites has a private balcony overlooking the water and peaks. The lack of tubs is why I docked a star. I had to leave it in car and bring up things in my arms little by little during the week. Come join the fun at Steele Hill's second annual Haunted Hike Event! At Steele Hill Resorts, your comfort and satisfaction come first, and they look forward to welcoming you to Sanbornton. We have been owners since 2005, we used the amenities because we lived close but moved to Florida, we came for our very first visit as a couple. The price is $211 per night from Mar 16 to Mar 17. The onsite amenities center houses the resorts' indoor . In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back.