Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. During 2020, as part of or GDE Programme, we deployed CITO a new EDMS. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. /F2 10 0 R /GS7 3 0 R Full integration with other systems and software: Significantly enhance care quality, clinical safety . One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. /ExtGState The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. This course is available on demand. Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. The Trust processes information about you, in monitoring and completing Carenotes training. This functionality can be used as a method of highlighting vitally important The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. F52cX=sigpkYnfmdqmN Ps-f 7p ! This has already brought tangible benefits to patients and the people who care for them. hMnF5F'``qq?>{={0- u2 Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. The system has also brought greater patient involvement with their care. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. Perfect for dispersed teams working from home. Meet government policy and the NHS agenda. NB: Your login details will only be distributed to you on submission of your results certificate. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. Each patient works with at least a psychiatrist, dietician and family therapist. ) V#vR Making RiO easier to use. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. << Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. /Resources stream With patients potentially receiving healthcare from so many different teams and practitioners within these settings, it is vital that we have a patient record that allows everybody to keep records in one secure system. All eLearning modules use dummy data. /Rotate 0 The system has proven to be very user-friendly and intuitive. Each team has a tailored view, showing only the information that they need to deliver care to their patients. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. $se $$D20m UQDg`4 Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. If you experience any issues with the training, please email: clinicalsystemstraining@oxfordhealth.nhs.uk. Its took a lot of pressure off my job role. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. /CS /DeviceRGB Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. /StructParents 1 Specialty - if you work across specialties/services, select the one applicable to this patient note. The digitisation of paper case notes, along with the deployment of an in house built ePR, enabled near paperless working in our Mental Health Services but also maintained some barriers whereby colleagues in our Physical Community and Childrens services did not have access to these records, and vice versa. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. The trust serves three London boroughs with a combined population of about a million people. This cookie is set by GDPR Cookie Consent plugin. It serves three London boroughs with a combined population of about a million people. The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. . Mood Diary helps to support a persons mental well-being, with constant access to their Safety Plan and emergency contacts on their mobile phone. We'll assume you're ok with this, but you can opt-out if you wish. You need to state when submitting your certificate, which Service / Location you are. 4 0 obj /XObject A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. /F1 9 0 R It does not store any personal data. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f >> Information included in this eLearning was accurate at the time of publishing date: December 2022. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. ` 2= <> /Group Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. << For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. and practice new skills all without leaving your desk! Please provide feedback on the eLearning course once completed. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. "These six London mental health trusts now have a modern IT system to support key clinical services. The six trusts to receive the software are Oxleas NHS Foundation Trust, South West London and St Georges Mental Health NHS trust, North East London, West London, East London and the City, and Barnet, Enfield and Haringey NHS mental health trusts. This website uses cookies to improve your experience while you navigate through the website. /Contents 2 0 R ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ Patients can cancel or request to reschedule appointments at their convenience, enabling self-management of appointment bookings even out of hours. 3 0 obj By clicking on a 'case' Briefly describe the initiative/ project/service; please include your aims and objectives. << Go to the shop Go to the shop. /F7 8 0 R IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. >> /Filter /FlateDecode Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . endstream endobj startxref Rio Mobilise works across teams as one central app integrating with our Rio EPR system in real time. stream In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. Its just changed everything. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. >> q_}->t~] &[Q~9?3a-tbJ8KtN9y0U /F5 12 0 R << <> ", Mixed reactions to Autumn Statement on NHS funding increase, 2023 predictions: Health tech suppliers give their verdict, Mental health trusts still unable to access patient records months after attack, Digital Healths 2022 Review: Top 10 most read news stories, Maidstone & Tunbridge Wells lead early CMDP accreditation cohort, West Midlands data sharing pilot expands shared records vision, AI awards help build evidence base for technologies health secretary, South London and Maudsley NHS Foundation Trust, NHS App to be used as Covid-19 passport from May 17, Patient Access launches Covid-19 passport feature, Online Covid-19 passports go live in Wales from today, Kings College London launches Covid-19 symptom reporting app, NHS urged to consider Microsoft alternatives following cyber-attacks, Guys and St Thomas delays 450m EPR go live to ensure safety, High profile Palantir and Foxglove debate to close Rewired 2023, Sheffield Teaching Hospitals invests 85m in new Oracle Cerner EPR, In these hard times we should accelerate digital transformation, not put it on hold, Imperial College Healthcare launches Digital Collaboration Space. We have a comprehensive and respected training scheme for mental health nurses. /S /Transparency Our platformenables a safe, secure environment to share data between various systems and mobile apps. You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. /F3 11 0 R Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. We appreciate all the feedback given. endstream endobj 200 0 obj <>stream Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. Mental health care often depends on many different health professionals working together to provide complex packages of care. This might include you using a pulse oximeter to take oxygen readings, which you. Please get in touch for a quote if you would like to book this live online course for your organisation only. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. We have - now added comment boxes under each symptom rating for staff to record any comments which enhance the BPRS. endstream endobj 199 0 obj <>stream The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 It is downloaded to iNurse and the HCPs appointments for that day can be seen. No live patient data has been used in this module. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Sharing data usually requires manual access and duplicate data entry. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". Access from RiO. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This cookie is set by GDPR Cookie Consent plugin. Order Communications software enables you to communicate digitally with your local pathology and radiology services and replace historical paper-based methods. They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. ePMA software helps to ensure that people receive the correct medication at the right time. We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. Only available if your organisation has access to RIO. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. When it was first implemented, there were some concerns about accessing it on laptops in community settings. Note that no live patient data has been used in this module. This category only includes cookies that ensures basic functionalities and security features of the website. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. The cookie is used to store the user consent for the cookies in the category "Other. Prior to that we held many legacy and current records on paper. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. This cookie is set by GDPR Cookie Consent plugin. All eLearning modules use dummy data. Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. . This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". These cookies ensure basic functionalities and security features of the website, anonymously. xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? % Tameside Provide better, safer, patient-centred care. As part of our commitment to providing youthe best possible RiO experience, we are doing the following: The Risk Summary form has been updated in line with our Suicide Prevention Strategy. Our Rio Electronic Patient Record (EPR) Software helps you to know more about your patients to deliver better care. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. Failure to do so may delay activation of your Rio account. CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. These cookies do not store any personal information. Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. These cookies will be stored in your browser only with your consent. You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. From within the RiO Patient Record, select the JUYI tab: The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. We regret that this training is not currently available on iPads. Were already seeing improved interoperability between internal systems due to the flow of data the system provides. Top-up degree programme Staff who have obtained a diploma in nursing can gain a degree-level qualification if they complete three modules at level three. Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. As such the need to collaborate and share a mutual understanding of the needs of the patient is key to the delivery of efficient, effective services. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. Rio Cloud enablesfaster, safer decision-making at the point of care. However, you may visit "Cookie Settings" to provide a controlled consent. Diploma of higher education in mental health nursing Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. The cookie is used to store the user consent for the cookies in the category "Performance". Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. Old Street Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. Sometimes its very difficult for us all to catch up and see how patients are progressing.". Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. include the letters 'NHS' within the written version of the name. endstream endobj 196 0 obj <>/Metadata 19 0 R/Pages 193 0 R/StructTreeRoot 24 0 R/Type/Catalog>> endobj 197 0 obj <>/MediaBox[0 0 612 792]/Parent 193 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 198 0 obj <>stream Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. Once you have completed and passed the module you must email clinicalsystemstraining@swlstg.nhs.uk and request full access. A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. Risk ratings of Low, Medium and High are no longer required, and so have been removed. Increased confidence in the health system. This is a first step towards a fully integrated electronic patient record.". - The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. The course equipslearnerswith the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Follow details below: Agency You will need to send an email AND attach a copy of your results certificate to: clinicalsystemstraining@oxfordhealth.nhs.uk, Locums You need to send an email AND attach a copy of your results certificate to a team member for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com), Students You need to send an email AND attach a copy of your results certificate to your placement coordinator for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. /Type /Page Find out more aboutorder communications software. Go to the patient's Clinical Portal /Tabs /S Analytical cookies are used to understand how visitors interact with the website. eObs software provides you with a tool to digitally record and manage clinical and care observations and sustain high quality and safe care on inpatient wards and throughout your community and mental health care services. This website uses cookies to improve your experience while you navigate through the website. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. You can fast track requests and manage pathology and radiology results safely and efficiently. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. This cookie is set by GDPR Cookie Consent plugin. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service.
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