Repeated this a couple of times and removed the derailleur from the bike in the app, restarted the app, kept the battery off for a few mins etc etc. The troubleshooting guide below will take you through some common shifting issues, followed by their most likely causes and solutions. If the noise is more persistent and remains long term, the pads may be contaminated, or improper bed-in left inconsistent layers of pad material on the rotor surface. The Derailleur Reduced to its most basic level, the Eagle AXS rear derailleur simply uses a motor, instead of a cable, to move the derailleur. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. Watch How To Video Rear Derailleur A) Check your rear derailleur hanger alignment. If it flashes red and green that means a shift has been rejected, which can happen when its below -15C (5F), so bear this in mind during winter months. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Most frames these days have a derailleur hanger that can be replaced with the tools you carry on an average ride. Make sure the wedge lightly contacts the frame or braze-on. If your system is unresponsive, often the main culprit is a dead battery. WatchHow To Video. Not gonna lie: reading this makes AXS sound pretty appealing. Tutorial SickBiker 354K subscribers Subscribe 454K views 5 years ago See also: Sramm XX1 Eagle Derailleur. My wife has had no problems with hers. Just set the seat height somewhere that works for you and put the charged battery into the derailleur. Well until today When we asked sram tech support, it sounded like they didn't know that a yellow light could come on . Pulled the battery and put it back and nothing. Even has a pithy attitude! If for some reason the derailleur is shifting in one direction well, but poorly in the other, you may need to perform a micro-adjust. Repeat steps 3 and 4 until the pistons move smoothly and evenly. This happened with my old 11 speed etap. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. SRAM built many different prototypes over. If these mechanical fixes dont solve the problem youre experiencing, you may need to try an electronic fix. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. For more information, please see our Initially we were not hopeful, since that derailleur does not work well with ROTOR's 11-36T cassette. This will typically take care of most shifting problems. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. Rapidly ran through the cassette up and down. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasn't working. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Add to Basket. One of the big questions riders tend to have is, what happens if your battery runs out? with the implication being that the system is less reliable, or not as trail worthy as a mechanical system. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. When shifted into the big ring up front and smallest cog in back, adjust the high limit screw (the one on top) until there is 0.5-1 mm of clearance between the inside of the outer derailleur plate and the chain. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. See more I suppose if youre really worried about either situation, youll always carry an extra cable or battery on every ride. It allows you to use a 12-speed AXS chain and cassette with your existing 11-speed mechanical shifters and derailleur (you need to modify the shifter with one of their ratchet rings to give the extra click and the right cable pull, and you can use road cassettes with your Rival 1 derailleur or change to an Eagle derailleur and cassette by Watch How To Video, A) Check your rear derailleur hanger alignment. SRAM X01 Eagle AXS Rear Derailleur Inner Cage Polar. Using the manual as a reference, here are some key adjustments to check: SRAM AXS chains come from the factory with a very light oil installed, but when it comes time to ride, we recommend applying the wet lube of your choice. In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. Really annoying and even dangerous that RD seems to queue missed shifts and then executes them later at random time. SRAM hydraulic disc brakes offer the best power and feel in the road braking world. Everything setup-wise is fine, the alignment tool was used and the limit screws are adjusted as per SRAM parameters. l'aide des repres sur la chape du drailleur avant, rglez la hauteur et l'alignement par rapport au grand plateau [vido] 2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. Introduce Yourself / Gallery - Please use metric weights. Or you break down and maintain your bike. Add to Basket . I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. Introduce Yourself / Gallery - Please use metric weights. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13. This setup step has more effect on shifting performance than any other adjustment. #3 re-sync the app with the groupset. Release the AXS button on your front derailleur. This can result in pads not advancing far enough to provide adequate brake power, or pistons not retracting . Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that . Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). Front Derailleur Alignment Tips for Ideal Performance. Press and hold the AXS button on your front derailleur. Have had three wifli rear derailers fail since March on my tarmac. I returned one for warranty work due to the same issue. . WatchHow To Video. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. The RD stops when it confronts that obstacle. Unfortunately, as great as it is, AXS drivetrains are still susceptible to some of the same problems as any normal drivetrain system, and some new issues as well. Hit the AXS button on it, nothing. $61.99. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | WatchHow To Video, C) Set brake lever fit with ReachAdjust. This is an important part of the front derailleur setup process because it provides a significant increase in stability when upshifting to the big ring. And what happens if you snap a derailleur cable? In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. SRAM XX1 Rear Derailleur Cable Anchor with Washer. Has anyone else experienced this and if so, did SRAM warranty replace? To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. Head to the AXS app and go into each individual component to check whether the firmware is up to date or not. Yet the simple answer is, you just replace the battery / recharge it silly, haha. Back by popular demand, the general all-things Road forum! Add to Basket. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. SRAM Red eTap AXS Rear Derailleur Pulley Kit (12 Speed) (Ceramic) Expected Sun, Apr 23, 2023 Not yet reviewed. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Sticky pistons/pad rub/uneven pad advancement. #2 delete the app from your phone and reinstall Both of these adjustments can affect one another, so keep an eye on both as you make them. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. Consider setup too. by Frankie - B on Wed Mar 02, 2016 9:42 pm, by wheelsONfire on Thu Mar 03, 2016 11:15 am. Then hit the parking lot and starts again. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. Havent had this specific issue on my eTap but Ive never had an issue with warranty by SRAM. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Good news, our initial testing shows the 10-36T cassette . Keeping it real, either system can be reliable and provide a long, quality service life. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve ithttps://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126might be best to start from the end and work backwardstry sram warranty if it's new enough (you may need the seller to assist)fwiw not had an issue with mine, 4+ years so far, all weather riding. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. You may be better off having your shop contacting the SRAM rep and getting an answer. This will ensure power, consistency, and quiet during braking for the life of the rotor. Imagine an instance where you might be riding and find that your shifting just isnt quite right. One troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). How to diagnose Sram Eagle 12 speed derailleur problems. Press AXS button on shift levers Again locate AXS button at rear derailleur. Although it would require some time to troubleshoot, I would definetly try to make it pause when the bike is standing still with the chain removed. Hopefully, this guide will help keep you rolling if the time comes. Hopefully someone with more SRAM knowledge can chime in! unless you know what % of devices develop a fault there's no basis for thinking it's a "common" issue. If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. The RD stops when it confronts that obstacle. SRAM GX Eagle 52T Rear Derailleur Bolt and Screw Kit Lunar. Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. MTB Podcast | If everything is working correctly except the controller, reach out to SRAM Tech Support: 1-800-346-2928. Either you have JavaScript disabled or your browser does not support JavaScript. Add to Basket. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. for the smoothest, fastest shifting setup. That means the standard SRAM AXS road shifters (Rival, Force or Red) will shift them criss-cross between the levels. Add to Basket. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. by jbattermann on Fri Aug 17, 2018 10:39 am, by VTR1000SP2 on Fri Aug 17, 2018 11:51 am, by jbattermann on Sat Aug 18, 2018 10:49 am, by SLCBrandon on Sun Aug 19, 2018 9:51 pm, by Fisherfreerider on Mon Aug 20, 2018 2:38 pm. SRAM XX1 Eagle AXS Rear Derailleur Bolt and Screw Kit. Repeat approximately ten times. Out of stock. There's also the manual override on the rear derailleur that you could try without the shifter to see if it can manage more than 6 shifts also: Installed a new battery and it worked again, but it would no longer communicate with the app and I was worried it was going to die completely or at least keep eating batteries. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Apparently there was a problem with the derailleur, but they promised a send a new one that will be delivered today. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. I thought it was just me and tried internet searches for the cure but of course to no avail. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. SRAMs wireless AXS drivetrain has a bunch of benefits, including clean cable(less) routing, no shift degradation due to cable wear, and ease of installation, but most of all it means crisp, smooth shifting pretty much all of the time. You can check the status of your battery using the AXS phone app or by checking on the derailleur or shifter. I have the exact same issue and am unable to resolve it. Lightly squeeze the brake lever several times to position the pads correctly. Add to Basket. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. Tutorial - YouTube 0:00 / 12:59 Sram XX1 Eagle Derailleur - My Adjustment Mistakes. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. Second, check rotational alignment by shifting into the large chainring and adjust the derailleur at the braze-on mounting bolt so that the alignment marks on the front and back of the cage align with the large chainring. Reinstall the battery in your front derailleur. Especially during sprints RD suddenly making multiple shifts randomly poses a serious fall hazard. Thanks for your advice. Privacy Policy. I bought the eTap road upgrade kit (short RD cage) early May this year from Germany. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. That fix is certainly trickier than swapping a battery or rebooting the system. Maybe it doesnt want to stay in a certain gear or is skipping in and out of gears. On tarmac or gravel, 1x or 2x, RED eTap AXS gives a quiet, secure, and smooth ride. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. The troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. The original SRAM Force AXS (& Red AXS) rear derailleurs have a maximum cog size limit of 33T. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). We'll go into more details, but the main things are: 1. SRAM GX 2x11 Rear Derailleur B-Bolt/Limit Screw Kit. There are things you can do electronically to fix this, but first lets go back to basics and check the nuts and bolts because at the end of the day, its still a derailleur. Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. Log in or register to join the conversation. Using the SRAM rear derailleur with Shimano 12 speed cassette can solve the issue. Your browser does not support all of our websites functionality. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. Add to Basket. If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and water. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Do not lock up the wheels at any point during the bed-in procedure. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. Download the full eTap AXS User Manual here. I plan to reach out to SRAM this week. Their expertise may be just whats needed to get your drivetrain quiet. Before I get into it, Ill mention that SRAM has some helpful technical manuals and that its worth taking the time to look through the Eagle AXS manual to set your derailleur up or learn about some of the technical procedures. Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. Those that know how to adjust cable tension on a mechanical derailleur will find the micro-adjust on an AXS derailleur immediately familiar because it does exactly the same thing, electronically. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. I have smashed a derailleur more than once (and was able to use the same cable). This was the version before SRAM AXS. Will it work with the new 10-36T cassette? Descend to trailhead and it wouldn't shift the entire descent. Use wet lube 3. Either you have JavaScript disabled or your browser does not support JavaScript. $4.31 Was . Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. When you keep surfing on this site you agree with the cookie usage. For those of you more well versed in the ways of electronic sram parts, I have a conundrum: I have recently built a new bike with srams force axs group, and after about a day of sitting idle, the rear derailleur now has a solid red light that stays on. bought a bike with AXS force a while back and the left shifter killed a battery within 2 weeks. How do I configure SRAM eTap AXS shift-buttons using the AXS App? and our See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Continue to squeeze the lever until the pistons touch the spacer. makes one wonder if there's a batch problem, it does seem like most of the reports of this have been over the last few months, but without population data available only sram will know. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 4.41K subscribers 111K views 2 years ago CONTENDER BICYCLES In this video, Graham from Contender Bicycles provides a quick demonstration. The RD worked without problems for 2 months and then started to jam and miss the shifts. Well until today I was about to go for a ride, but the rear derailleur wouldn't shift. Failure to follow these proper steps can allow air to easily enter the system. But, I digress I am lovin my one speed automatic equipped bike. SRAM AXS FD Shifting Troubleshooting. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. Watch How To Video, A) Check your rear derailleur hanger alignment. Either you have JavaScript disabled or your browser does not support JavaScript. If the bike is brand new, first try the pad advance procedure outlined above. This can take several repetitions! Tirer pleinement profit de votre groupe eTap AXS n'est pas difficile. This also means that upgrades are easy. Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. If that would be repeatable, it is most likely and electric issue. It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. If all that doesnt work, Id be taking it to a dealer. As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. Hi, Add to Cart. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Complete setup instructions are laid out in our. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. IMBA Epics | is it a such problem in Battery? Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. If your Force eTap AXS group continues to make noise, please reach out to your bike shop. Check your rear derailleur setup 2. Knock on wood but Ive had 4 etap groups and all have been flawless, for what its worth. So it looks that my happines of SRAM AXS has gotten a dent. Google searches have rendered nothing. Thanks to an ultra-lightweight fluid . $312.99. I then tried connecting with my iphone . Just . Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. Reinstall the pads and wheel and loosen the caliper bolts. Company Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. Use DOT compatible grease whenever it is specified. When shifted into the small ring up front and largest cog in back, adjust the low limit screw (the one on bottom) until there is 0.5-1 mm of clearance between the inside of the inner derailleur plate and the chain. Press and hold the AXS button on your front derailleur. Your browser does not support all of our websites functionality. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Bed-in your brakes before your first ride! I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. Lights will come on every time a shift is executed; green means the battery is good, red means its low, and flashing red means very low. $27.99 . I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. Remove the battery from your front derailleur. The black finish on our XG-1270 cassettes is hard-wearing and looks fantastic. If the app says that there is new firmware available for a component then follow the steps to push that update through. Add to Basket . Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. Best Bike Trails | The previous road version SRAM Etap wireless shifting has been out for a bit longer. The rear is the master and the FD is a slave, so the shifters are sending a signal. SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. WatchHow To Video, C) Set brake lever fit with ReachAdjust. Solutions for noisy SRAM Force eTap AXS drivetrains. Orange Seal, does it live up to it's fame. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Its Orbit technology ensures quiet and safe chain management. Nothng nada :-(( BlackBox Eagle AXS derailleur prototype (l) vs. current XX1 Eagle AXS (r) We've obviously mentioned the lack of a derailleur hanger in SRAM's new direct-mount BlackBox Eagle AXS derailleur prototype.