Thanks =) trashcaneron 2 yr. ago I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development. It replaces Red Giant Application Manager. How to reset preferences in Premiere Pro? I uninstalled and reinstalled the plugins and I'm only getting a partial license. Run the RedGiant/Maxxon app manager again, and tell it to check for updates mine only got the last one after I did that. Products purchased prior to January 1, 2021, will need to be reinstalled in order for them to be licensed properly. logging out and back in worked for me. It may be working. What should I do? It unauthorizes my plug-ins at the most inconvenient times - twice on a Friday afternoon. And, I was lucky to get a reply to a support ticket in less than five business days. On the PP loading screen I do see the plugins being scanned which is odd. and our Toolfarm.com, based in San Francisco, is a leading reseller and distributor Recently (end of last year) I was prompted to, so I updated the Red Giant Application Manager to the latest version. So I think it has something to do with a change to what is needed in the manifest file perhaps? Be sure to check our FAQ for up-to-date information on Maxon/Red Giant/Redshift Licensing, including information on the new Maxon App. For more information on Maxon App 2023.1.x please refer to the release notes. Dedicated community for Japanese speakers. And when I can get it to work in the timeline- I go to export and the issue happens during the export rendering me a video file with no working keyframes. Current Version 2023.1.4, Released January 13, 2023, Please note: Maxon App 3.1.x and 2023 is not compatible with non-unified RLM licenses. Toolfarm.com, based in San Francisco, is a leading reseller and distributor Downgrading is unfortunately the only thing to do right now. Toolfarm.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Can older Red Giant licenses be added to a MyMaxon account? Then relaunch PrPro, see if it works. I downgraded back to V3 and it fixed the problem. ive tried uniinstalling and reinstalling and still nothing. Extremely frustrated as this is the second time since the migration that this has happened. No, you don't ALWAYS need to. my maxon manager says everything is up to date. My RG Universe seems all functional on 15.4 PrPro. Red Giant Application Manager 1.2.1 Installer.exe is usually located in the following folder: %USERPROFILE%\Downloads\Red_Giant_Application_Manager_Win\Red Giant Application Manager 1.2.1 Installer.exe, Red Giant Application Manager 1.2.1 Installer.exe actions, of antivirus scans don't detect any virus in it, of antivirus scans detect it as a potentially unwanted program, of users rate Red Giant Application Manager 1.2.1 Installer.exe as a useful program, of users find Red Giant Application Manager 1.2.1 Installer.exe to be a potentially unwanted program, of users find Red Giant Application Manager 1.2.1 Installer.exe to be malicious or a scam, Red Giant Application Manager Installer.exe, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\Red Giant Application Manager.exe, List of the actions Red Giant Application Manager 1.2.1 Installer.exe executes on a user's PC, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\hu.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts_legacy.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\id.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts_modern.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\it.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ja.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\kn.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.min.js.map, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ko.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.exported.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\lt.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\lv.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.min.js.map, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ml.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\underscore-min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\mr.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\index.html, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ms.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\nb.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\nl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.default-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pt-BR.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pt-PT.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.coloristaIV-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ro.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.cosmo_II-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ru.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.denoiser3-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sk.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.film-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.looks-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sr.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.mojo_II-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sv.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.renoiser-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sw.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ta.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.frames-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\te.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.instant4k-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\th.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.offload-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\tr.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.pluraleyes-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\uk.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\vi.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.3dstroke-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\zh-CN.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.echospace-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\zh-TW.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.form-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\resources, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.horizon-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\snapshot_blob.bin, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.lux-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\v8_context_snapshot.bin, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.mir3-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\Neutrino_1_4.dll, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.particular-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\Red Giant Neutrino Helper-1-4.exe, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.shine-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\Red Giant Neutrino Server-1-4.exe, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.soundkeys-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.starglow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.tao-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-blur-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-distort-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-generators-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-glow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-motion-graphics-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-stylize-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-text-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-transitions-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-utilities-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.chromadisplacement-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.kingpin-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.klf-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.lens-distortion-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.opticalglow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.primatte6-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.reflection-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.shadow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.spotclone-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.supercomp-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redshift3d.renderer-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\net.maxon.cinema4d.app-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Documentation\Acknowledgements\Application Manager\1\Acknowledgements.txt, %ALLUSERSPROFILE%\Red Giant\Common\Libraries\RGBranding.dll, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.2\cef.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.2\cef_100_percent.pak. It unauthorizes my plug-ins at the most inconvenient times - twice on a Friday afternoon. I messaged them through email and they have been giving me the complete runaround on what the problem is. Unofficial subreddit for discussion of Red Giants collection of video post production tools. It currently supports Cinema 4D, Red Giant Complete, Universe, Trapcode Suite, Magic Bullet Suite, VFX Suite, and PluralEyes. While The Maxon App is the best option to download, install and keep all your Maxon products up to date, it does not yet cover all use cases for installation. In such cases, the node modules need to be updated using NodeJS version 15.9.0 or higher. System Information: version 1.0.1. Try something like Revo Uninstall and remove all the RG pieces. Everything you need to know about GPU in Premiere Pro. Same! I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development.When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes pageto check if the bug's been addressed.". This can be resolved by running these uninstall scripts with admin privileges; uninstall-appmanager.sh/.bat uninstall-maxon-service.sh/.bat The script files can be found at; Windows: C:\Program Files\Maxon\Tools I was experiencing the same thing for our internal extension (in development mode) and this resolved the issue for us as well. Its also a great solution for secure or closed production environments. Yowza um, you're paying enough for 'em you want them to work. An incomplete removal of the Maxon App can leave the Red Giant Service in an indeterminate state. The new Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We use cookies to make your experience better. If it doesn't, check with RedGiant/Maxxon is I would guess the next bet. Once the organization is created, you can invite users, assign admins, and issue licenses via drag and drop. And when I can get it to work in the timeline- I go to export and the issue happens during the export rendering me a video file with no working keyframes. and 3D Animation tools. I think they just don't care.Since then, I clone my boot drive before DOING ANYTHING with RGAM, and if things don't go right, I revert my disk to the previous state before foolishly trusting Red Giant again, so that I can resume getting paying work delivered.I prefer iLok to their egregiously unreliable method. Redshift support will be added in the near future. I have the Magic Bullet Suite v13 and Trapcode Suite v15. I think they just don't care. But, as with any major release, the issue of compatibility comes into play. Step 1: Turn off your caps lock.Step 2: Read the suggestions above, specifically the one about contacting Red Giant support. Cookie Notice If you are still using Red Giant Application Manager, you will be logged out when your current session ends. When purchasing floating volume licensing, you have a choice of 3 options for license management: Internet Required: YesSupports: Cinema 4D, Maxon One, Red Giant, and Redshift*. Neil 1 Like Translate Report davef43726944 Participant , Jul 20, 2021 Tried updating Universe, but that did not do the trick. Please contact sales@toolfarm.com with any questions or additional guidance on choosing the best license for your needs. I placed uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. On my system, the RedGiant app manager showed an update available. When I click activate, the message "Failed to activate" shows up. I have to go back to version 3.3.1 I unfortunately. I messaged them through email and they have been giving me the complete runaround on what the problem is. Check their downloads/forums for it. My RedGiant/Maxon control panel shows version 1.2.1 thats an old application manager that i cant download anymore. Nobody can tel lyou anything without system info. is there anything I can do to fix this? Toolfarm requires javascript to be turned on. Check your PC to eliminate possible application conflicts and system failures. Update the Node Modules: CEP 11 works with NodeJS 15.9.0 and Node-WebKit 0.50.1 versions. Windows 38 MB. Learn more about Teams . To change your email address, please log into your My Maxon account and follow the instructions below. In addition, the Maxon App will either show that you own a perpetual license or a partial license. ive tried uniinstalling and reinstalling and still nothing. Try to locate program, to which the process red giant service.exe belongs. Contact the external site for answers to questions regarding its content. Thanks in advance. It's a Red Giant issue. Wonder what the hay is screwy for you ? FYI - I had called Maxon for help and they said to call Red Giant as Universe is covered by their support team. uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. That said, I don't think iLok will work with any subscription scheme like Universe. It took 3 days for them to call me back and I was traveling and missed the call. It probably can't repair/install because they've migrated over. https://www.redgiant.com/support/installers/updates/universe/- Grab the 3.3.1 here and it'll work! Its a temporary fix but at least I can use Universe! and our But after updating, they should properly work, and it's a real pain that yours aren't! macOS. when i trying to install Reg Giant Trapcode 15.1.8 suit, i received an error massage : Some products require host applications which are not installed on this computer. You can choose not to use the Red Giant app or uninstall it completely. Note: Maxon App 2.1 and later allows Floating Teams Licenses to be automatically checked in and released. Cinema 4Ds legendary reliability also makes it the perfect application for demanding, fast-paced 3D production. Please turn on javascript and reload the page. Y. Installing and running the new app will take over the old Red Giant Application. Red Giant Application Manager 1.2.1 Installer.exe is part of RedGiantApplicationManagerInstaller and developed by Red Giant according to the Red Giant Application Manager 1.2.1 Installer.exe file information. Download the Maxon App to install, use, or try all of our products. Screen Shot 2021-07-26 at 10.14.39 PM.png, Screen Shot 2021-07-26 at 10.15.11 PM.png, https://www.redgiant.com/support/installers/updates/universe/. and 3D Animation tools. If anyone is still following this thread, I am having the same problem and have done everything recommended to do to get rid of the error but nothing has worked and I am still recieving the same error. So wish I could puzzle out the hangup for your system. Press F3 key to open standard search window. I opened a project today that uses the glofi effect on a bunch of text and it doesn't work at all - text goes transparent. Contact Maxon support, probably. We have included a tool that will allow you to migrate all your serial-based purchases. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232170#M360860, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593477#M384075. Downgrading is unfortunately the only thing to do right now. Last week I noticed that my RG Universe was acting up, specifically in adding transitions. Please note: Maxon App 2023.1.x is not compatible with non-unified RLM licenses. On launch, the plugin looks like it starts to load, but nothing shows up in the panel itself. It verifies the license status for your purchased products and displays any trials you may have available. Then it all works with 15.4 as you expect. UUUUUhhhhhh how do you upgrade the application manager. So that's why the updates are needed for some plugins. All rights reserved. Learn how to change the email on your account. At this point, I would contact Maxon help. Head to Applications > Utilities > Terminal run the command sudo /Library/Application\ Support/Maxon/Tools/uninstall-maxon-service.sh Windows: Close the installer. Maxon App will replace the Red Giant Application Manager by end of October 2022. Just in case that link doesn't workRed Giant Downloads (maxon.net). my maxon application manager is up to date. Allows completely offline use, licensed to server details. It unauthorizes my plug-ins at the most inconvenient times - twice on a Friday afternoon. Forger and Moves by Maxon continue to be . By subscribing, I consent to receiving emails from Toolfarm. I have to go back to version 3.3.1 I unfortunately. They need to fix this issue because I'm paying $80 per month and can't enjoy any updated features. https://www.redgiant.com/support/installers/updates/universe/- Grab the 3.3.1 here and it'll work! Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Same issue. Installed fresh Maxon App Manager and Universe 4.0.1 and the RG effects still do not show up in PP. Get the latest updates on products, sales, tutorials, and freebies, delivered bi-weekly to your inbox! the installation log has been written to the red giant logs directory in program data, please help me to fix this problem.i have done all but not installing.on popups"an error prevented the install from completing. All rights reserved. Have you tried a fresh project? The Maxon App replaces the Red Giant Application Manager, making it easy to tap into the power of Maxon's creative toolset. It isn't PrPro that isn't working. An Explanation of Licensing Options for Floating Maxon/ Red Giant Products. To use trapcode particular in after effects after the installation, you need to perform the following steps: Step 1: Create a new solid layer by selecting Layer in menus > New > Solid, or you can use the shortcut key Ctrl+Y. an error prevented the install from completing. See Neil's response. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When you launch the Serial Registration Tool, you will see two options for importing serials: After your serial numbers have been successfully registered, the red X watermarks will disappear. Similar .exe files creating new elements on your PC with similar volume: Rate the Red Giant Application Manager 1.2.1 Installer.exe file. Welcome to the WORST plug-in authorization scheme in the known cosmos: Red Giant Application Manager. For more information, please see our Tried updating Universe, but that did not do the trick. When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes page, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232198#M360863, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309457#M361625, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309903#M361669, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313269#M361945, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371126#M366725, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371127#M366726, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313301#M361946, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593778#M384098, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12632684#M387844, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12814179#M400195. C:\ProgramData\RedGiant\Licenses\ Translate Jump to answer 15 Replies After Effects Community Recap 2022: Year-in-review, Do not sell or share my personal information. My red giant login to the application manager also times out frequently, so I have to log back in and go through all the effects to get rid of the red X on all layers using Universe, Particular, Horizon etc. It's not a massive issue as 4.0 doesn't really add that many new and mind-blowing features.