If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. We're here for you, 7 days a week, 7am-12am Eastern. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. If you have any trouble, we are ready to help just dial 866.488.8719. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Any inaccurate information will delay the port process further. Customer's Account Number *. Premium Channels; TiVo; TiVo Stream 4K; . Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. It will go through a complete power cycle. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.entouchwireless.com/terms-of-service. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Only eligible consumers may enroll. Data throttling may apply to users with very high levels of data usage. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Offer varies by State and Program Participation. Please enter your username and password to access your account. There is a period of time where both your old and new phones will be without service during the port process. Our representatives are excited to help with anything. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. MyAccount is a website which allows you to maintain your broadband internet account. An eligible household is limited to one monthly service discount. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. 4. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. Unemployment/Workers' Compensation benefits statement. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Your temporary access token will be sent to the . ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Lifeline plans and benefits may be maintained without enrolling in the ACP. To reset your settings to default, choose your device manufacturer below. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). A Roku account gives you access to the Roku Channel Store. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Your Name *. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. enTouch Wireless reserves the right to block calls to any country or international number range without notice. *International Calling is Limited to unlimited landline and cellular calling to certain countries. Ticket Type *. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. Here's Verizon's SIM unlock policy. B14. Copy of last year's State or Federal income tax return. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Click here to check coverage in your area. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. ACP is a federal government program operated by the FCC. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Melanie Pinola As a service. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Notice letter of participation in a qualifying state, federal or Tribal Program. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. (Click to call functionality on mobile.) Erik De La Garza / October 21, 2013. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan.
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