I've tried to troubleshoot it a little myself using the EGO online forums and Google (reset handle clamps, clean out the underside, lubricate the rotor assembly) to no avail. Find an E-Z-GO golf cart dealer near you. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). We use dedicated people and clever technology to safeguard our platform. When Is the Best Time to Buy a Lawn Mower? All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. (800) 828-5500 Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). 800-348-5004 The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. 800-366-3011 The Home Depot Service Center Alabama Birmingham Huntsville Mobile Montgomery The Home Depot Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak The Home Depot Service Center Arizona Flagstaff Phoenix Tucson Yuma Bought a two stage snow blower which broke. This company is truly a joke save your money, energy and time ! We rebuild all types of EGObrand batteries. Find Local Service Center If you think you will need warranty service this is not the brand to purchase. To find your closest Service Centre, please follow the steps below. Find Local Service Center You will get factory sharp steel blades in the mower. EGO is a registered trademark. Batteries are garbage. For the best experience on our site, be sure to turn on Javascript in your browser. Also I have experienced time and time again new units failed right out of the box. It goes against our guidelines to offer incentives for reviews. USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. The only time I had an issue with my EGO and "overload" was near the end of the warranty when the battery started to go. I can appreciate the frustration but my sympathy is limited. POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. (800) 345-6007 For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. Powered by Shopify, BA5600T EGO 56V 10Ah Lithium Battery Rebuild Service. the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) You will find contact quickly with the information you need. https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. 1-888-332-6419 The performance of our battery packs is equal to or better than that of a brand new battery from the OEM but at a fraction of the cost. Even when its on its last legs, i can still get a cut in. 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. nothing but an expensive boat anchor with no usable warranty. The store will not work correctly in the case when cookies are disabled. Find Local Service Center Find Local Service Center Find Local Service Center (888) 407-7626 The ego is lightweight and quiet yes, but that's where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. It was great until the battery failed and because it was under warranty, I contacted them. Seems like a very shortsighted thing for them to do to not support these products after the sale. 1-855-EGO-5656 Find Local Service Center. For the best experience on our site, be sure to turn on Javascript in your browser. Information provided by various external sources. 9.00am to 5:00pm (Monday to Friday) Dealer Inquiries There is no way to get a timeline of any kind. this system constitutes consent to such monitoring and auditing. JavaScript seems to be disabled in your browser. 10:00am - 6:00pm EST (Saturday and Sunday). Find Local Service Center I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. (800) 448-9282 Be the first to know about new products, innovations, and offers. Help a new couple find the perfect home in your real estate app. Then it's a "BTW" moment buy a torque wrench for an additional 50.00 to 100.00$ at Lowes after spending 569.00$ so that you can change the blade. Thought I'd try and be green and buy an electric lawnmower. for authorized purposes. What would you like to do? Find Local Service Center 903-681-7332 ( Mobile device, Home Appliance etc.) This was mid-July 2022. and I am still waiting for the battery they promised to replace. Our first step was to contact Ego customer service. 866.649.1918 Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage Find Local Service Center Has anyone successfully ordered replacement parts for an EGO tool? Quality gas equipment is designed to be easily repaired. +$9.99 shipping. Extremely difficult to get any help from this company. Find Local Service Center 1-866-902-9690 (717) 569-3359 All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Be the first to know about new products and innovations. I received a case number and then nothing. I think an electrician might be able to service it for you. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. Find a echo repair center near you today. We have been told it has been fixed and that the service provider took it back to Lowes. Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206 . Improve your operations by interacting with drivers in real time. 361-444-3396. Find Local Service Center Find Local Service Center (905) 337-2095 Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Find Local Service Center Find Local Service Center For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions Visit Website (855) 346-5656 Customer Reviews 1.23/5 All customer reviews are handled by the BBB where the company is. 800-950-4458 However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The mowing unit is guaranteed to last and resist . Find Help Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. I am at a point where if I don't get any progress immediately, that I will have our attorney get involved. Ego Work Glove Large. Rebuild Service for an EGO BA5600Tbattery pack. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I am not exaggerating when I say I have a near 1:1 sale to repair average. Ego Snow Blower Skid Shoes For Uneven Sidewalks And Gravel Driveways, Compatible With Ego 24 In. 2023 Trustpilot, Inc. All rights reserved. Find Local Service Center Find Local Service Center How did we create this buying guide? Find Local Service Center. As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Check them out here! In principle, the mowers (I have two) and saws are brilliant in design and initial performance, but the quality of assembly is poor, and the service support might as well not exist. For lawns from of an acre to two acres, youll most likely want a rear-engine riding mower, light-duty lawn tractor, or a residential-duty zero-turn mower. I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. JavaScript seems to be disabled in your browser. Has to be a repair center, which is apparently not all of them. We later learned that it was 3 weeks before the service provider picked it up. It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. Mega disappointed. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. 8:30am - , See Also: Customer Service Preview / Show details. I tried another battery, still a no-go. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Here are 8 tips for writing great reviews. A pity, because the relief from petrol fumes and noise was so enjoyable. Register your product, access your account, learn how to contact us, get warranty info, find SKIL manuals and parts, or request service for your SKIL tools. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Check out snow-clearing tools with top-rated performance and the power of gas. Like all tools and equipment, products sometimes are in need of repair or replacement. 800-864-1649 A new head is $45, which is 20% of the retail on the whole thing. I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. 800-780-9889 Find nearby echo repair center. They say you have a warranty then give you the run around two supervisors at that! Find a new blade, spring, washer, or other part for your EGO tool. 3+ day shipping. (800) 926-9768 As a matter of policy, BBB does not endorse any product, service or business. EGO attempted to set them up as a service site while I'm standing there. Don't wait any longer. Plumbar Oakland provides an ego electric lawn mowers buying guide, and the information is totally objective and authentic. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. CALL BEFORE VISITING: Not all Service Centers repair all RYOBI tools. Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. NEVER BUY THIS AGAIN. Find an HP authorized service center near you. 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