Read more about response times for maintenance and maintenance staff at your home. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. 4 0 obj Maintenance Contracts The NSW Federation of Housing Associations (the Federation) welcomes the opportunity to make a submission in response to the inquiry into the management of NSW public housing maintenance contracts. Category (based on ) 72000000 - Building and Facility Construction and Maintenance Services. The smart batteries have a combined energy storage capacity of 1280 kilowatt hours (kWh). If we accept the request, a tradesperson will contact you. Around 640,000 maintenance requests were received and actioned in 2020/21. Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Hearing - Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney, No. Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. after-hours (6pm6am, MondayFriday, weekends, public holidays): call 1800 808 107. people's lives, health or safety are at risk, your account number (rental agreement number), included on letters from us, on your rental payment slip and on your account statement, your contact number for the tradesperson to call you to arrange access, details of the repairs needed, as the more we know about the problem, the easier the tradesperson can resolve it. $148.8 Million Available for COVID-19 Expense Reimbursements We've opened a new application period for owners of properties participating in Multifamily assisted housing programs to apply for $148.8 million in COVID-19 Supplemental Payment funding. NSW Auditor General's Department. We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. Our priority is to provide safe, secure and habitable homes for residents and, when needed, we repair and maintain properties as quickly and cost effectively as possible. The Housing Call Centre arranges most responsive maintenance for public housing properties. Public housingNew South WalesMaintenance and repair. DHA regularly engages independent valuers to undertake valuations for properties under management or being considered for management by DHA. Keep your property reasonably clean. For general enquiries, feedback, complaints and compliments. We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. The Residential Tenancy Act 2010 requires that all emergency repairs be completed within 24 hours of your reporting them to your housing provider. It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible. >W&{U%0j` We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. The length of time it takes to contact you depends on the urgency of the work. Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. You will need to give the event number to Maintenance Line staff when you call to request a repair. Phone: 1800 422 322. If your property is leased from a private landlord, your housing provider will notify them of any repairs that are needed. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. The independent valuers engaged are active financial members of the Australian Property Institute in the state or territory in which the property is located. Housing NSW. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. Contractor Portal | Family & Community Services Contractors You need to log in to use this page Username Password If you have forgotten the Username and/or password please contact us on facsinfo@facs.nsw.gov.au. As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. stream Contract Award Notice ID. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. hbbd``b`- "H Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. St. Mary's Cathedral in Sydney was granted an exemption from the NSW government's 100-person cap on religious services to hold a larger ordination mass on September 19. The contracts and tenders currently registered with respect to the Department of Customer Service are disclosed on theGovernment tender's website. Contract Administration Heritage Professional Property Administration Property and Asset Management. We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. View all our monitor vacancies now with new jobs added daily! An emergency repair is defined in the Residential Tenancy Act as a: Burst water service 3 0 obj r["M V+)2aV4Y,7HK0GQD&Pda(E(dIY\ jb|O/_}9{ h"` ,',2`yw0dbE]g4B/uDeQi However, in many cases, community housing providers operate a priority system that allows them to distinguish between urgent and non-urgent repairs and to respond accordingly. Were committed to maintaining our properties, with most of the maintenance work being undertaken by local tradespersons and local disability providers, as well as Aboriginal-owned businesses, who play an important role in the delivery of property maintenance and garden services. maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and The contracts are published on the Government tender's website launch. Copyright Defence Housing Australia, 2015. You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 You will need to give as many details as possible about the problem that needs repairing when you call. Call the Maintenance Line with any maintenance requests 24 hours, 7 days, all year round. Maintenance Person, Crew Member, Facilities Officer - Moree and more on Indeed.com Communities and Justice Grants. Expand all Property condition assessment Vacant unit maintenance Responsive maintenance Minor capital works More information. In order to become a maintenance contractor for the Department of Communities, you are encouraged to register with and view the Tenders WA website. If they determine repairs are needed, the work is generally undertaken between 4 hours and 20 days. 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . 3227 0 obj <>stream RLC has assisted a large number of public housing tenants to get repairs done through advocacy and Tribunal representation. Public Accounts Committee. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. This outlines the business processes for property maintenance, including repairs. Privacy Policy and Access Department of Customer Service information, Department of Customer Service Register of government contracts, Department of Customer Service Code of Ethics and Conduct, Celebrating 10 years of Australian Consumer Law. Most public housing is owned by the Queensland Government. If you buy into strata, you not only own your property, but you also share the ownership of common property such as gardens, fencing, pools and elevators. Trades & Services Gardening & Landscaping A newly-formed position within a premium landscape construction and maintenance company! This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. Legislative Assembly. We spend more than $1 million per day on repairing and maintaining homes. The cleaning services contract is managed by Public Works Advisory. Department of Customer Service Register of government contracts All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. If you have any concerns about the condition of your property please contact your housing provider directly. Please call Tom O'Sullivan - 0431 495 694 Save Property Maintenance Handyman Cadence & Co Pty Ltd 8d ago Sydney North Shore & Northern Beaches Trades & Services Maintenance & Handyperson Services Collaborative team Public housingNew South WalesManagement. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. Maintenance contractors | Defence Housing Australia Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. The maintenance contractor will ask questions about the maintenance issue to determine the appropriate trade and action, and its priority based on the criteria of safety, security and the wellbeing of tenant. The government also leases a smaller number of properties from private owners to use for public housing. DFFH - maintenance policy and practice Your housing provider will already have agreed an appropriate time frame for the completion of works. Particulars of the goods or services to be provided under this contract. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. Agency HealthShare NSW Category (based on UNSPSC) Healthcare Services Published 10-Feb-2023 Contract Period 30-Jan-2023 to 2-Mar-2023 Estimated amount payable to the contractor (including GST) $169,870.77 (Goods or services supplied) Contractor Name Roche Diagnostics Aust Pty Ltd Is an Aboriginal or Torres Strait Islander owned business No Your rating will help us improve the website. Managed Sub-award agreements from cradle to grave. Department of Education. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. $60.5 million for capital works on LAHC properties managed by the Department of Communities and Justice (DCJ) and CHPs (March-June 2020). Signing up with an agent Before the agent can market your property, they must sign a contract with you, called an agency agreement. Alternatively, you may approach the current Head Contractors to obtain subcontractor work: Programmed Facility Management Pty Ltd - South Metro, South West, Great . 5Counterpoint Community Services INC and South Sydney Community Aid, No. The Department expects its contractors and suppliers to fulfil contractual obligations, including pricing, quality of the service or product, reliability, financial reporting or otherwise in accordance with individual . 3216 0 obj <>/Filter/FlateDecode/ID[<5059B1B0132BC04D89C2DD10FA8FEE9A>]/Index[3202 26]/Info 3201 0 R/Length 78/Prev 1251475/Root 3203 0 R/Size 3228/Type/XRef/W[1 2 1]>>stream 3. Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities. No records of contacts are available for this inquiry. 0 Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. We appoint contractors to our panel via Austender through our rolling tender program. These contractors also respond to any reported lift outages or service disruptions on an urgent basis, to minimise inconvenience to residents. Read more about response times for maintenance. 4 The strategies highlight outcomes and investment requirements to address accessibility and inclusion for our staff, stakeholders and customers. Terms of Service apply. The caretaker period for the NSW Election commenced on 3 March 2023. Contract number. Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. Emergency maintenance is needed when faults or damage need fixing immediately because: We usually respond to an emergency in 14 hours, depending on the situation. DCJ provides planned maintenance services to keep tenant homes in good condition and ensure consistent maintenance standards across the state. This is a binding contract under the Residential Tenancies Act 2010, so please read all terms and conditions carefully. NSW Ambulance Customer Service Attendant EOI Management and Support NSW Public Service Recruitment Pools NSW Trains . An emergency is the only time maintenance staff can enter your home without your permission. Housing NSW Head Office Locked Bag 4001 ASHFIELD BC NSW 1800. To request maintenance that is not an emergency: For more details, read about response times for maintenance. 1,500 projects. service contract; rather, it is a set of general guidelines. Answers to Further Questions - NSW Federation of Housing Associations Inc. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Living in social housing. Housing Maintenance | Department for Communities Housing Maintenance Part of: Housing Association Guide, Housing Management Guide Introduction This guidance sets out the standards. Public contractsNew South Wales. Federal Housing Administration Insures $46.9 Million Mortgage to Preserve Affordable Housing in Chicago, Illinois. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, 6am6pm: call the maintenance number for your nearest. Make sure you have a pen ready to write down the job reference number for your maintenance request. On a typical day, we work with 3,000 skilled subcontractors to complete 1,000 orders. For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. To discuss this further, contact the maintenance section at your nearest Housing Service Centre. You will be asked to provide details of the damage and when it happened. An additional $59.4 million was invested into an enhanced cleaning program for social housing properties between April 2020 and December 2021. The main objective is to identify: What owners need to know to obtain a good service contract Ways to evaluate service providers Major service needs Operation and Maintenance Service Contracts An overview of current trends and options, with In the interest of transparency, and for your convenience, below are dashboards of the most requested data. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. The list was initially established through a formal open tender process in 2010 ( DETP1028 ). %%EOF Help us improve the content on our website or tell us what is working really well. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. $5 billion. 3/56 363.50944 (DDC22) Email: nswbuy@treasury.nsw.gov.au Phone: 1800 679 289 Hours: 8:30am - 5:00pm, Monday to Friday Report any damage to Housing Direct on 1300 137 677 or to your Housing Officer as soon as possible. You can contact them in three ways: Call 13 11 72 Email tenant.maintenance@dffh.vic.gov.au If your repair is not urgent, fill in the report non-urgent repairs form. Back to top Aboriginal flag Torres Strait Islander flag North Coast. Contract region. Posted: 11/01/2022 Press Release The contracts are published on theGovernment tender's website. Thursday, April 21, 2022. This inquiry is no longer receiving submissions. Australia's largest privately owned housing maintenance company, we work with Public Housing and Community Housing organisations across the country. Parliament. The Eligible Service Providers (ESP) list provides ASTP with a choice of potential contractors across NSW. DCJ Housing offices are generally open from 9:00am to 5:00pm. the Police Crime Report Number if the damage has been caused by another party and reported to the police. But they also exist in commercial property, serviced apartments, retirement villages. S]lY(:=Yfty>dS:J$BR,43W:tmP&V]9,Qs DPiq=Eorgg=UH{Nvq|;r]=s9!P[Ubd(l/rVgt GK:p|0'w:%.## MCJlhEl$Q%)IC6;bG*_2jc-OPmWq`Yptpp.ul;AF_51o7wLnGtbgt^JG=-9-E o*[sT Housing Authority > Current Tenants > Tenant Toolbox > Maintenance. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. The batteries will help to reduce peak demand costs for . Department of Customer Service. 9 On Feb. 11, 2021, HUD announced that. *All figures current as of 30 November, 2021. For copies of recently issued ministerial press releases of information on the election policies of any political party, as they relate to the department/agency or its portfolio area, please go directly to the website of the relevant political party. Maintenance Line 1800 422 322 Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. The Public Account Committeeis inquiring into the management of public housing maintenance contracts in New South Wales. hz $CIh &{ a$yAJ&M` } All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. Department of Enterprise, Investment and Trade. endstream endobj startxref d) Methodologies and processes for ensuring consistent public housing maintenance standards across NSW, including quality assurance, effectiveness, efficiency and contract supervision; e) Statutory obligations on tenants to take care of properties and report maintenance needs in a timely fashion; NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Report ; no. If you live in one of these properties, please refer any maintenance matters to the owners real estate agent, using the contact details we provided to you when you started your tenancy. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. Please enable scripts and reload this page. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. endobj How to report maintenance and repairs You can report any of the following ways: contact your local housing maintenance officer visit your local housing office call 1800 104 076. Find your ideal job at SEEK with 3,669 monitor jobs found in Point Clare NSW 2250. To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Community housing tenants. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. % <> The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Dollar value range from $10,000 - $500,000 Prepared and assisted in negotiation of Non-Disclosure Agreements, memorandum of . Maintenance Officer jobs now available in Lake Munmorah NSW 2259. Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. Your chosen builder or tradesperson must give you a written contract if: the contract price is over $5,000 (including GST), or the contract price is not known, is for the provision of labour and materials by the contractor the reasonable market cost of which is more than $5,000 (including GST). Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. DCJ is improving the experience of social housing tenants. Access eRepair, understand what changes you can ask for or make to your home, or request maintenance, DCJ contractors will need to enter your home to carry out maintenance work and perform inspections, From 1 February 2022, social housing tenants who resided in a property where a centralised gas hot water service was in use from March 2014 to March 2020 can apply for reimbursement of their gas usage costs, Maintenance work information for DCJ Housing tenants, An online service for DCJ tenants to lodge non-urgent home maintenance requests, DCJ assists eligible tenants and approved applicants to modify their home to help them live independently, How to report maintenance issues and request permission for home alterations, As a DCJ tenant, you may make changes and alterations to your home, You can request a modification to your home to help you live independently, Information for occupational therapists completing a property assessment for a DCJ Housing client, DCJ tenants can apply for approval to perform decorative painting in their home, DCJ tenants can only install a pay TV connection with approval, How to request repairs for your home or report vandalism to your building, DCJ tenants can apply to install a permanent above-ground pool, or an inflatable or portable pool in their backyard, Rate your maintenance experience and view current ratings for our maintenance contractors.
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