Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. If you choose to pay for the service using a credit card, your credit card details are not stored by us. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. If you haven't started your trip yet, you can change your drop-off time by amending your booking. In most locations, the minimum renting age is 21 years. You can also find this information on the confirmation voucher. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. Thank you guys for that excellence!!! Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Wisecars employs limited use of cookies for your safety and does not store any personal data. She was very kind and helpful! Your rental credit will expire after 2 years. Subscribe! At Wisecars, we aim to work only with partners who offer you a fair fuel policy so that you will get the best deal with no unpleasant surprises. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of England and Wales. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. 2023 Wisecars. You can share your code in your MyWisecars self-service account via email, Whatsapp, Facebook, or just by copying the code. It was very easy to make reservation and booked a rental car in a few minutes. Please note that all additional drivers must also show a valid driving licence at pick-up. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund. I'm very sorry to hear the car rental did not meet your expectations.If you receive a vehicle that is in bad condition, you must contact the car rental company immediately to change it. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. Fill in your personal information and state your request. The price is at end only a quarter of thee rate! You will receive a full refund if you request the cancellation 48 hours before the pick-up time. So far I have found the experience of renting a car on this site to be very easy. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). www.wisecars.com. Wisecars does not store credit card details. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. %title% %offer% Tbb. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. Excellent! If you do not agree with any part of them, you must not proceed with your booking. Wisecars customer support is available 24/7. We landed at Denver Airport and the rental company refused to give us any car even though they had plenty of vehicles for customers that did not book through Wisecar. Their cancellation policy is flexible and their customer support seemed quick and very helpful. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations. Super easy to find the right car and booking and paying was unbelievably easy.As we are not from the USA we would have liked much more info in plain speak around insurance as this is something that we are still unsure about until we get to speak with the agent on pick up. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, neither costs for the loss of car keys. If you do not show up at the agreed time and date, and / or do not provide all the necessary documents, the car rental company may refuse you the car and no refund will be . With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. Wisecars Protection Package ensures that you are protected should anything go wrong. The Car Rental Company must give its consent to repairs and replacements. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. In peak periods this may not be achievable. Powered by. Please make sure you return the vehicle to the same rental company from which you collected it. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. Dear Allan,Thank you for sharing your customer service experience with us! Amendments can only be made up to 48 hours before the pick-up time. There are too much additional insurances taxes etc. Great service by Wisecars rep Emanoel in helping me cancel one reservation so I could make a new one at a different location. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. When you rent a car, you will usually need deductiblecoverage. They were cheap but the quality of the car was the worst I have ever seen on a used car. Dear Reagan,Thank you for your 5-star rating!We're glad Margaux could assist you in order for the car rental company to hold the car.Have a nice day!Kind regards,Rachel from Wisecars. Expired or provisional licences will not be accepted. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. I booked a rental car in Germany and had a flight get delayed that was going to make me late. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. We clearly highlight car and van hire options with Wisecars that have free cancellation. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. What's Wisecars' cancellation policy? We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. Only when all documents are present and severe negligence can be excluded, a refund will be processed. Wisecars does not take responsibility for partners response times. Amendments and changes Amendments can only be made up to 48 hours before the pick-up time. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience. I wasn't sure about the documentation needed to collect hire car from rental company, but rep at Wisecars answered my queries very promptly. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. Wisecars flagged this review for containing harmful or illegal content.Read more. rtkelsek (4612) 5 csillag 5310 db 4 csillag 905 db 3 csillag 188 db 2 csillag 81 db 1 csillag 1126 db. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. After making a scene, they finally gave us the cheapest and worst maintained car they had and refused to reimburse the difference. 1 year ago. they are untrustworthy. However, you will not be entitled to a refund if: Please check if you provided the correct email address. Wisecars employs limited use of cookies for your safety and does not store any personal data. Great service! We offer a price comparison of major and independent car rental suppliers around the world! We can accept no further responsibility when there is no out-of-hours service available. See below for our fuel policy guide, which covers all the policies that are available to you, and offers tips on how to best comply with these policies. 2023 Wisecars. If you are involved in an accident, the local police and the Car Rental Company must be contacted. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. Renting a car and want to make sure you know how car rental works? Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. If you cancel at any time prior to the start of your rental, the money you paid will be refunded less the value of Wisecars Cancellation Protection, a non-refundable product. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. The car rental company will block the funds on your credit card until they have checked that the tank is full at the end of your rental. Moreover, check what sort of specific documents thecar rental companymight require in the voucher or in. Reduce your carbon footprint by selecting a greener car hire option. After paying and going to pick up the rental I was told that I had to pay an additional $600, which was never mentioned. However, this is not true. 2023 Trustpilot, Inc. All rights reserved. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. Madina really helped me with my issue after I was stranded in a foreign country and could not get to my rental car in the U.S. She was friendly and I really appreciated the care and attention she provided. Your voucher is normally issued 48 hours before the pick-up time. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Some car rental companies may also require an International Driving Permit if you're renting outside your country of residence. Minimum age requirements on larger cars may also be higher at some locations. Mi az a Trustindex? They also work with sub-par rental companies that will not guarantee the vehicle even if you pre-pay it in full. 185. This information must be sent via email and give Wisecars the relevant details of the incident. Once your friends have opened the link with your referral code and logged in to their MyWisecars self-service account, they will receive 15 USD rental credit if they do not have any previous bookings with Wisecars. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of the State of California. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. It is highly recommended to call the police even for the smallest of damages. I had questions about requirements of car insurance. I am looking at a deal on Wisecars.com and it's significantly cheaper than what I've been seeing. So you can bag the best deal with total flexibility to change your plans if you need to. See the full list of exclusions under section Deductible Protection Products will not cover. You can present the voucher either in a printed version or a digital form (such as from your smartphone). Trustpilot is assessing this review in accordance with our flagging process. A fair fuel policy means that you will have to return the car with the same amount of fuel that you picked it up with. Wisecars is not liable for services or bookings not full-filled due to force majeure. What's Wisecars' cancellation policy? When you rent a car, you will usually need excess coverage. Dear Cheng,Thank you for the great feedback!We're glad you're satisfied with Mateusz assistance, we will pass along the kind words to him.Have a nice day!Kind regards,Rachel from Wisecars. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. We will send you your rental voucher 48 hours before your pick-up time. Your signature on any rental agreement is definite proof of the acceptance of the services and terms imposed by the Car Rental Company and to the respective laws of the country in which the rental will take place. Re: Wisecars car rentals. At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. ago Excess Protection covers theft, vandalism, and damage to the vehicle, including: Wisecars Excess Protection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. In such circumstances, we will cancel your booking with no liability whatsoever. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folders of your email account. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Some Car Rental Companies in some rental countries may also require an International Driving Permit. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. If have any questions about fuel policies or if you want advice on which fuel policies are available by which suppliers, do not hesitate to contact our customer support team. They will need to show their drivers license, which they must have held for at least two years. Unfortunately I did not have a good experience with my last car rental which was picked up from Zezgo. Maryna gave great feedback and I was kept up to date on how my application was going.Thanks Maryna. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. What's Wisecars' cancellation policy? Your voucher is normally issued 48 hours before the pick-up time. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer).
Cal Poly Graphic Design Portfolio,
Rader Funeral Home Kilgore,
Why Does Darcy Pay Wickham To Marry Lydia,
John Kass Salary,
Vat Implications On Long Service Awards,
Articles W