> Do not let grease adhere to the metal terminals. Changing to a 4Amp charger fixed the problem for me. Check whether the shifting switch supports wireless communication. Rob has ridden the bike, so make You must log in or register to reply here. We decided to provide the basics on one of the motor systems featured on select bike models: Shimano STEPS. I live in Norway, where temps are on the colder side, but I store (and attempt to charge) the bike in dry room holding minimum +12C. Stop charging, and wait a while before starting to charge again. We have not experienced this issue before but I would recommend talking directly to Shimano or a Shimano Service Center bike shop. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. When youre ready to use the battery again, charge it fully. Unfortunately no. Bluetooth LE connection E-TUBE PROJECT for smartphones/tablets may be used if a Bluetooth LE connection is established with a smartphone/tablet. If heat or acrid-smelling smoke is coming out from the power plug. Shimano reckon Ultegra Di2 iscompletely waterproof. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. LED indicators warn of low power, but even when it turns red to indicate a depleted battery, Menna says, youll have at least five hours of ride time before it goes dead. I also learned about design patterns in automation testing, specifically the Page Object Model (POM), and gained hands-on experience in web automation using Selenium WebDriver. Thats it! Clock Set the internal clock. If the drive system shut off completely, it could be an issue with the wiring between the head unit and the motor. If any non-specified items are used, fire, overheating, leakage, or damage to the connected PC may occur. E-bike battery charger making horrible noises, only works certain outlets? Tap Update in order to check for new versions of Firmware. Special battery This product can only charge a SHIMANO lithium-ion battery. Handlebars must be free to move left and right without binding the wires. Light Toggle the bikes front light being On or Off. Before storing your battery for long periods, you should first charge it to around 70% full. Do not use thinners or strong solvents to clean the products. Follow local regulations when disposing of used batteries. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. Did you remove the crank and motor cover in order to wire the light directly to the Light Connection Terminals? UM User's Manual. The permanent software that runs on electronic devices is known as Firmware. Also, how do you change it from military time to regular time? Plug the charger into the power outlet and check that the green light on the charging lead is green. The dealers manual for professional bicycle mechanics is available from our website(. The unit name is displayed on the E-TUBE PROJECT screen. * The charging time of an AC adapter with a USB port is about 1.5 hours, and that of a computer USB port type is about 3 hours. If this is not observed, bursting, overheating or problems with operation may occur. Does the odometer go back to zero once you have clocked up 10,000km? Do not extend the charging cable using an extension cable etc. * If the LED blinks red, refer to Troubleshooting. 4. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. If the controller has shut it down, it can probably be "rebooted" by. You are using an out of date browser. For Shimano Steps 5000: compatibility with the Shimano 4.4.8 version Minimum requirements: SM-PCE1 or SM-PCE2 interface, Windows 10 or newer, USB port, Internet connection. Exit Exits the Settings Menu and returns to the main display view. It is possible to set a passkey for your STEPS system so that only authorized users cannot connect to it. Were going to show you the most important controls and capabilities of the Shimano STEPS system on the M-E1, as well as how to update the drive system firmware. Does Counterspell prevent from any further spells being cast on a given turn? Green for two seconds: 100% battery. Edit: Never remove Di2 cables by pulling on the wire itself. In some cases, having a bike that is tuned properly to one system makes servicing easier and more streamlined. Electronic shifting is faster than mechanical shifting. Everything else on the computer seems to work fine. Shimano STEPS powered eMTB's could are set to get a range extension thanks to new BT-E8036 630Wh batteries and 12-speed kit. Srams eTap system shifts the slowest. I think there might have been a very poor 240v (UK) connection. BC. Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); As everyone well knows at this point, Ukraine is struggling with a huge humanitarian and refugee Occasionally, Shimano will release updates to the Firmware running on your Shimano STEPS drive system which might introduce new features, improve performance, or fix bugs. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life. It is possible that left lever control defected? But it's not faulty, just the bms is too smart and shut down everything when I started to charge the cells bypassing the whole bms circuitry. You are able to charge a Shimano STEPS battery either on or off the bike. The LED changes as indicated in the figure each time the shift mode switches. Depending on how urgent the matter is, you could contact Clive: It really seems that bms bricked the battery when the voltage started to increase unexpectedly. Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. Shimano STEPS E8000 battery won't charge [closed], We've added a "Necessary cookies only" option to the cookie consent popup, Shimano Steps E6000 battery charge percentage falls abruptly. icon is displayed. Do not connect the battery charger to PC when it is on standby. 2. They found particles within the charger battery interface. My Steps E8000-based MTB has the E7000 two-button switch on the left bar as you show above. Charging stops if E-TUBE PROJECT is connected while charging. In our next post, well show you some of the customizations you can make to your STEPS system from within the E-Tube Project app, and how to use the E-Tube RIDE app to track even more data about your ride! I'm having the same problem. Pedelecs like the M-E1 provide a boost to your pedaling input with an electric motor. Learn more about Stack Overflow the company, and our products. Tap OK at the bottom to proceed. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu. Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. * You can check the latest functions by using E-TUBE PROJECT to update the software. The new GT Grade comes with full Di2, internal battery. When you use the battery after a long storage period, make sure to charge it first. Is there sufficient charge remaining in the battery? We have to wait for another winter before we can be sure. If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. On the M-E1, this will include the Battery, Drive unit, Cyclecomputer, and Switch. Whichever option you chose, its never more than a few simple steps! Do you have a linkage device to connect the system to a computer? Is it compatible with Shimano Ultegra Di2 6870? One other issue I have with this is that I cant see the speed and the covered distance in 1 screen..which brings me to my latest problem. on SHIMANO DI2 Battery Charger User Manual, Regular inspections before riding the bicycle. When i bought my bike it didnt have a headlight. Is there a solution to add special characters from software and how to do it. Any thoughts why the battery(or BMS) got bricked when charging the cells directly and will a new battery work (plug'n'play)? Not much available from Shimano on Steps, so this is good to have as a reference. These are labeled Update, Customize, and Maintenance. often times when i turn on my new eBike, it appears to already be in walk mode and I have a hard time getting it out of this mode. The battery is an exhaustible item. , The Nomad is one of the newest e-bikes to grace Magnum's 2021 product line. Is a PhD visitor considered as a visiting scholar? If your bike does not have that, the light on/off would be a setting within the menu which can be accessed through the display. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. Finally if you want to repair the pack, you may find a new / used pack controller part on eBay or you might be able to scavenge off an older pack. The necessary linkage device is the Shimano SM-PCE02. There may be a bad connection inside the power plug. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. This means your STEPS battery will probably outlive your bike! SHIMANO 7-speed transmission system. Campagnolo EPS offers the fastest shifting followed by Shimano DI2. Updating the Firmware can be done with the Shimano E-Tube Project mobile app for iOS or Android devices, or with the E-Tube Project software for Windows if you have the necessary linkage device to connect the STEPS system to your computer. We have to wait for another winter before we can be sure. In developing SHIMANO STEPS, Shimano focused on how to generate assist power without compromising the inherent riding comfort of bicycles. PRODUCT * When the battery level is low, the front derailleur stops operating first, and then the rear derailleur. If water gets into any of the components, operating problems or rusting may result. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. You should then see a gear icon and the word Setting in the upper right corner, and the first two menu items Clear and Clock should be visible. Checking the battery level display The LED lights up as indicated in the figure when the mode switch is quickly pressed once (for less than 0.5 seconds). If this is not observed, problems with operation or electric shocks may occur. If it does, perform pairing again. Do not use a USB hub when connecting the cable to a PC USB port. It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. Overview of connecting for charging. I have tried to lookup info on Norco ass well as Shimano about this issue but I am coming up blank. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. Press the main Cycle Computer button to advance to the minutes. When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug. This is done via Bluetooth, so ensure that Bluetooth is enabled on your mobile device. Curbside Pickup Available NOW! Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Connecting to a wireless shifting switch This product can use an original wireless standard to wirelessly communicate with a compatible shifting switch. Shimano STEPS EC-E6002 Cycle Battery Charger without Power Cable - Black 54.73 New 40.00 Used Satellite Charging Port Shimano Ew-cp100 200mm Cable Length (1) 52.99 New Shimano Charge Port Steps Ew-cp100 for Integrated Battery 550mm Cable 52.80 New Shimano Steps BT-E8010 36V External Frame Battery - Black (1) 492.67 New 248.00 Used You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. Do not heat the battery or throw it into fire. SHIMANO SERVICE CENTERS Recovering from a blunder I made while emailing a professor. Comment * document.getElementById("comment").setAttribute("id","ac6cecfd7d6cc8bcd38a6e9cdc7a6018");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. If the one with a current lower than 1.0 A is used, the AC adapter may heat up, potentially causing a fire, smoke, overheating, destruction, electric shock, or burns. If you are using a USB hub, reconnect the charging cable to the AC adapter directly. When set to On, the light is always on when the drive system is on. Manufacturers craft the bike around the system, not the other way around. What model charger (PCE1)? The smarter pack controllers do a form of coulomb counting and will see anomalous or unexpected pack voltages as a risk and premptively brick. If this is not observed, fire, bursting or overheating may occur. (B) Maintenance alert:Indicates that maintenance is required. Youopen up the charge port, connect the charging cable, and plug it in. Reconnect the charging cable after E-TUBE PROJECT is disconnected. It would be helpful to see other pictures of the PCB, If you can show me the component references ? We use cookies to ensure that we give you the best experience on our website. * In order to protect the system when the bicycle falls and is subjected to a strong impact, the RD Protection function will activate and momentarily sever the connection between the motor and the link, impairing the proper function of the rear derailleur. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. Thank you, The Shimano steps sc6000 doesnt have a power button on the display and not coming on in any way shape or form that wait any inside tips on that cuz weve tried everything. I have 3 different problems with it. The temperature of the battery and battery charger may exceed the operating temperature. SM Service Manual. Gear shifting is not performed while charging. If it was a bike shop, I would recommend taking it back there for troubleshooting. Foreclosure, Estate or in need of repair. Disconnect the charging cable and check again. This means that it could be for example 21 or 39 percentnot possible to know! Is there a three button version of this switch (or similar) that lets me change screens on the E8000 display? If this is the case, try disconnecting and reconnecting the app. They say itll be fine even if youre driving along the motorway in the rain with your bike attached to a rack. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. If any problems are found, consult your place of purchase or a distributor. It doesn't even turn on. When I hold the shift lever it still shows green on the junction box, which I think means it has loads of charge. A conduction failure may result. If you have the PCE1, can you use the e-tube software with a computer to view the system status? * When disconnecting, cancel the Bluetooth LE connection from the smartphone/tablet. Why is this sentence from The Great Gatsby grammatical? You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. If the charger or adapter is broken, do not use it until it has been repaired by service agent. chargers through my dealer, and now also 2 batteries, due to the issues with charging and failure codes. Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. Shimano STEPS systems are similar with one difference. How to notate a grace note at the start of a bar with lilypond? I would isolate as much wiring as possible and triple check all connections at every point in the system. Batteries have an adapter included to charge off the bike. The electric wire has small waterproof connectors, so do not repeatedly connect and disconnect it too often. Accessing the display pages using my right hand while riding is a real pain! For a better experience, please enable JavaScript in your browser before proceeding. Wipe the connection terminals clean with a dry cloth, and then charge again. Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. The following instructions and screenshots show the process on iOS. When Im riding at any of the speeds and stop to turn on the lights, I cant seem to get back to pedal assist. Special battery This product can only charge a SHIMANO lithium-ion battery. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. Charge the battery on a flat surface indoors. . Its that simple! A Shimano BT-DN110 battery should last for at least 2000km per charge. This depends a bit on how often you shift and also your shifting style. Why are physically impossible and logically impossible concepts considered separate in terms of probability? The current may be insufficient for charging. Beep Turn menu Beep on or off. Luckily it's still under warranty. and will a new battery work (plug'n'play)?". Shimano's components for e-bikes are developed based on the idea that the electric motor and battery mounted on a bicycle should be strictly for the purposes of "assisting" the rider in pedaling. Never use alkali-based or acid-based solvents, such as rust cleaners. At the highest level of assistance, you can expect up to 30 miles on a batterys charge. Your email address will not be published. SI Service Instructions. Are you sure all connections are clean between the battery and charger? Is there no boost in any of the assist modes (eco, normal, and high)? Do not use or leave the battery in hot and humid places such as where the battery is exposed to direct sunlight, in a closed vehicle on a hot day, or near a heater. If any of them are missing, there may be a problem with the connection. Add STEPS EC-E6002 Battery Charger to Compare Shimano BT-E6010 Electric Bike Battery. Where was the bike purchased? pl help, I have a shimaano bike with a due7000 motor just got a new one cuz the old one broke and got the due8000 and now its saying I need a software update but the bikes dosent turn on so how do I update it. To charge an internal battery whilst it is still on the bike, open the socket cap on the frame and insert the charging plug. Short of getting one yourself, a bike shop that is a Shimano service center should have one and be able to diagnose the issue. When the battery is completely drained, the derailleurs are fixed at the last gear position. Was sent to Madison and returned within days at no charge to me. Bikes. Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) They have great support for their system! In this case it appears as SCE7000. Connect the various parts securely, and charge the battery again. If another device is connected to the system via Bluetooth, such as one of the available Shimano mobile apps (more on those later), then you will see a Bluetooth icon to the right of the battery indicator. Doing so may cause bursting or ignition. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. Required fields are marked *. Tap the plus sign in the center of the screen to begin connecting your bike. Charging time is approximately 2 hours at 25C (77F). The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. Disconnect between goals and daily tasksIs it me, or the industry? The 1st light was blinking as it should when charging, but the 4th light was solid green. Now it's like bricked. They would not charge when the battery and charger were below 11degC and the battery was close to empty. If the battery does not become fully charged after 4 hours of charging, stop charging. Shimano STEPS Batteries You are able to charge a Shimano STEPS battery either on or off the bike. Bring charger and battery indoors for a few hours and the problem went away. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. is this compatible with the BTR2 battery? MANUALS & TECHNICAL DOCUMENTS If it still does not charge, contact the place of purchase. Do not deform, modify, disassemble, or apply solder directly to the battery. There is a problem if it is too hot to touch. Light - Toggle the bike's front light being On or Off. If youre still experiencing issues, we would recommend contacting Shimano directly or visiting a local Shimano service center (authorized Shimano dealer). DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Europe only Disposal information for countries outside the European Union This symbol is only valid within the European Union. EV Exploded View. If gear shifting operation does not feel smooth, consult the place of purchase for assistance. That means that every component is optimized for electric assistance. Insert the charging plug into the battery's charging port. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Check the following information if you have a problem handling the product. Whichever Shimano STEPS system you use, and however often, you can rest assured that it is renowned for its long life and long range. The Shimano STEPS EP8 system includes a powerful motor with a smooth output. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. Clock - Set the internal clock. Battery charger: Shimano EC-E6002: Battery charge time: 0-100% in 10.2 hours 0-80% in 7.5 hours: Cycling computer: SC-E5003 (located on handlebar) got settings and tried to on and selected on. The battery level may be too low to perform operations. If this is not observed, fire, bursting or overheating may occur. Serial 1 (Powered All bikes with Shimano STEPS have a top speed of 20 miles per hour, making it a motor for Class 1 electric bikes. When the LED (blue) turns off, charging is complete. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. Contact Use the battery charger at the specified power supply voltage only. Introducing the new Focus Jam2 and Sam2 your perfect match. Everything was working well as it should. Contact the place of purchase. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. The LED lamp turns off when the battery is fully charged, but this is normal. Increase the separation between the equipment and receiver. You've probably already read the news that Shimano's Deore . All the power you need at just the right time. Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. Each main menu item is explained below. The second step to take when getting to the bottom of your bike's charging issues is to check your bike battery's voltage. With the Shimano EP8, the codes are different, but the problem is usually the same. Page 17 After charging, firmly close the charging port cap. https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf, Custom Drop Bar FIT Folding Bike by James Caron, Montague Now Available in France from Loudet, Packing a Montague Bike for Airline Travel, Shimano STEPS E-Bikes: E-Tube Ride Mobile App, Range (remaining with current battery level). Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries.