We toured Europe for 12 days, visiting sites in London, Paris, Florence, Rome, Pompeii and Capri, with no more than two nights in any destination. I struggled to pay for this trip and now after paying for travel insurance also they are denying full refund. Lunches were not included in the initial price of our trip and were paid out of pocket each day. Well isn't that what insurance is for??? They promised the moon, but did not deliver. The COVID-19 Future Travel Voucher cannot be used for: When I redeem a COVID-19 Future Travel Voucher, can I split the value across multiple accounts? We didnt go to Westminster Abbey or St. Pauls Cathedral while we were in London, and there were too many things to count in Paris that we didnt even glimpse. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. We were so late to our tour of Pompeii. Sometimes this was a good thing, but sometimes it was incredibly frustrating. But their ads sure reflect diversity! We also had the unfortunate luck of awful traffic. The front desk did not seem to care and we were told no one was available to come clean the bathrooms. As a parent considering an EF Tour for my teenager, I know safety was a big concern for me. - Keep a travel log of your adventures. Politeness. Friday 24 March - London, The O2. hodgetwins tour Adjustment to EF Atm Deposit. I will not let this go if need be I will take them to court and sue there asses. We had a wonderful group of kids who took their personal safety pretty seriously, and didnt take unnecessary risks that would put them in jeopardy. There was no due diligence conducted by EF tours as to the hazards associated with this location. The company is known for its strict refund policies and lack of customer service. Trips are usually initially introduced about two years before the travel date so that participants can make smaller monthly payments to cover the cost of the trip. What kind of money the travel company wants to send you, for starters. The tour guide was a London college student who had traveled little, not having been to many of our tour destinations. The country is bordered to the north by Myanmar and . She usually did a count to make sure everyone was there when we were ready to leave, but she did leave people behind at least twice during our trip and have to go back and get them. Again, we found these rooms to be clean and pretty comfortable. Read more, Copyright 2023 Chaotically Yours | Birch on Trellis Framework by Mediavine. A freaky feel to it. Experts advise people to frequently wash their hands in warm, soapy water for at least 20 seconds and to avoid touching their face. But when it comes to refunds, they quote rules and policies designed to make it difficult, if not impossible, to get a refund. Now it wont refund my $3,606. Whenever I called and asked for a manager, I was told that non were available and that they would call me when they became available. Fully Refundable Booking Period Feel good about your decision by enrolling in AutoPay or paying in full when you book your tour. "All travelers with trips through April 30 will automatically receive a transferable travel voucher for the full amount paid (including all non-refundable payments) good through September 30,. And, this hotel was a truck stop on the M1. Exploring the Basics, Benefits, and Policies, How to Contact Tesla: Customer Service Phone Number, Website, Social Media, Email & Live Chat, Bruce Willis Health Condition: Understanding the Actors Diet and Exercise Regimen, Exploring the Impact of Greg Gutfelds Vacation from Fox News. But on her return flight, one of the legs, on Flybe from Paris to Manchester, England, mysteriously vanished. RIP OFF!! Out of that $550, $95 is the none refundable deposit but come on, the rest if ridiculous, especially when the cancellation request is made OVER A YEAR in advance. In Rome, it was a tiramisu cooking class. Students and parents can then sign up directly through the EF Tours website, and submit all payments directly to the company. Patience. We were late to our tours in London, Florence, and the Vatican. It was kind of like a tasting menu, where you got a little bit of each destination. Whatever you need, we'll handle it. When I called about a refund for the extension being taken off I was told by customer service "They make the cost even out." The deduction of $500 includes items such as the non-refundable deposit and other non-refundable fees. The EF in EF Tours stands for Education First. I will never, ever even consider sending any of my other kids on one of these trips. We are currently preparing to issue the refund you recently requested. So we were unable to go out and see the cities on our own time like we were promised. They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. In addition the insurance company retained by EF initially declined to pay to have my son evacuated from Cost Rica. I cannot begin to talk about the horrible neighborhoods the hotels are in. Things started off badly when we discovered that the lights in all the hallways were not on, and that we had to hunt around with our cell phone flashlights to find our way to our rooms. If your original tour needed to be postponed but you have not yet been notified of your Group Leaders decision or been issued a voucher, you may request a voucher or choose the available refund option by calling our Traveler Support Team at 800-665-5364. EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. Curfews and group rules were left up to our group leader, who didnt set many boundaries for our students. Our "hotels" were in suburbs, a great distance outside of the beautiful towns we were to visit. They informed me that my type of service is not recognized and I would not be covered. Echoing a similar suit filed against the operators of EF Tours, the lawsuit argues that WorldStrides has violated its contracts with the plaintiffs by collecting their money while failing to provide the trips for which they pre-paid. Wheres my airline ticket refund from GotoGate? I've decided that I'm not going to go for financial reasons and feeling that it's too expensive for what I'm getting. The original discount amount will apply. If you do not have a claim in process but have general questions about plan benefits, please contact the plan's producer - Risk Strategies Eduction. nike nationals track and field backpack; 0 comments. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. You can also call 800-665-5364 to request a refund on an international tour; for bookings of domestic trips through EF Explore America, call 888-333-9756. The design and architecture of the building are very unique and modern contemporary. When will I be issued a COVID-19 Future Travel Voucher? We did not get to select from a menu and were all served the same thing each night, with the exception of those who had special dietary needs. So Hignite and other parents contacted EF Tours, to learn they could get only vouchers, or pay a penalty to cancel. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. Why am I being charged a total of $550 in cancellation fees? lakewood board of education address; hyde park skatepark london; obituaries humphrey, nebraska Menu Toggle. Information about our flights was not available until about a month before our departure, and information about our hotels was not available until we were about three weeks out from leaving. Technics in Management Transfer inverness animal clinic. I called EF and they directed me to the insurance company-which is an absolute rip off. Hi, I recently made a deposit to my bank of 12,400. Sometimes they were just continental breakfasts with cold offerings, and sometimes we were given hot breakfasts with eggs, bacon, and such. Following these steps should give customers the best chance of getting a full refund from EF Tours. If you dont believe me, ask Melina Jose, who was supposed to fly from Paris to Orlando, Florida, recently. EF TOURS IS A COMPLETE FRAUD. If you think you might want a refund on a travel product at some point and lets face it, who doesnt? My son is going on an EF tour this Spring and the teacher has suggested that each student pay a certain amount for tips. Were always here to help. When we reached Italy, things changed a bit. EF Explore America said in light of the uncertainty surrounding COVID-19, it offered the school three options. OH man! So they offered vouchers that were only good for up to 18 monthsUP TO 18 MONTHS! All dinners were set up at local restaurants before our arrival. New comments cannot be posted and votes cannot be cast. Europe is a wonderful place, and I love traveling there. Just keep your expectations realistic. I always like to start my reviews by reminding you that I was not compensated in any way to write this post. It was absolutely fantastic. EF Go Ahead Tours also allows you to change the date of tour or destination up until your final payment day. There were some areas that I would definitely trust EF to arrange again, and other areas where I really think they could do better. It is a total scam! By enrolling on an EF Educational Tour pursuant to a COVID-19 Voucher redemption, the traveler is agreeing to the most current version of the Booking Conditions, which is available at www.eftours.com/bc. Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 TSA Tours, of course. Once you get the notification for your EF ATM adjustment you should have access to the full amount of funds you deposited. Ms. Alaina Kommer from Grant High School does only think about herself and her travelling experience. I went on my trip June 11, 2014-June 25, 2014. We were encouraged to invite friends and family to join us on the tour, whether or not they were associated with our school or even local to our area. Spring break trip with the school for my two boys to go to Greece and Italy this year. Experts say the paper trail will get you a refund faster. You can definitely have a positive experience on the trip. :? Call 877-485-4184 to enroll, EF Ultimate Break We got to listen to an orchestra perform in Piazza della Signoria in Florence. posted by: 23rd July 2021; No Comments . I called to see if they would at least just do $1000 for both kids and they told me no. PLAN. Did you purchase trip insurance? Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. She was more worried about herself and her family I guess. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. Travel companies love to keep your money, even when theyre not supposed to. But use a credit card, and you have the full force of federal law (the Fair Credit Billing Act) and your credit cards resolution department in your corner. And honestly I'm a little sad about canceling, but even trips on groupon are more affordableand a little less PG haha. corvette parts california. Get Involved; Contact; Donate! We put a deposit down and also the registration fee $199 plus $500. There are usually two or three optional excursions that can be added to any tour.
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