Continue to the Internet connection Setup. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? This means the network is not being detected by your modem. Press J to jump to the feed. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. This can depend on the age of your home. Here are some things to try: If the problem continues, contacttechnical supportfor help. 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream Works great, easy setup. found on earlier modems. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. That's okay. Click Apply to finish the configuration. Just follow the QuickConnect instructions when you get to step 4. Posted 21 September 2016 - 06:14 AM. No Ethernet port? We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Advanced settingsgive you even more control over your modem's configuration. Instead, you can easily access these same network controls through My CenturyLink or the app. Let me know if this helps. Next image. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. At that point, you can begin the installation process. You may receive a notification earlier in the day to let you know that your service . Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Click the quick setup icon to configure the device's Internet access . This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. But, if you don't want the app, no problem you can use . Please note that a phone jack is required to set up Brightspeed internet service in your home. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Create an account to follow your favorite communities and start taking part in conversations. It can handle . Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Then, while connected to . These are essential to make sure you get the best phone and internet connection. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. If you don't have a jack,chat with usto have one installed. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Learn more. . Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. On your start date, your line must be operational by 7 p.m. Highlight Features \u0026 Reviews! In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). In middle of Oct., my internet quit working. 3. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. 448 0 obj <>stream Most of these are best for tech-savvy folks who are familiar with modems and networking. Theutilities menugives you access to several additional tools to manage and test your modem. There are multiple versions of this router, each with unique specifications. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. The status light ring may change colors repeatedly as it goes through the initialinstallation process. 2023 Brightspeed. All Rights Reserved. Next image. Your line should be activated no later than 7 p.m. on your start date. The DSL cord from the modem to the jack shouldnothave a filter. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. DSL and power ports on the back of the C4000BG and LG/LZ models. Residential |Small Business |Enterprise Log in to your modem's user interface and navigate to the Wireless Settings menu. This router comes in multiple versions, each with different specifications. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. You can continue to the next stepto compete setup. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Choose your type of modem below to read the instructions before completing installation. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Plugging in the power cord4. Advanced settingsgive you even more control over your modem's configuration. STARTED! If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Sentiment Score 9. If needed, you can download the same instructions below. I just upgraded my internet speed to 80mbps. Call tech support back and tell them your modem is in a "walled garden" state. This indicates nothing is connected to the modem port. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. This means your modem is connected to our network and the line is active. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. These preset credentials cannot be retrieved, and your modem could become unusable without them. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. Search for an email containing information about your order confirmation and a link to follow its status. Residential | Small Business| Enterprise| 2023 CenturyLink. Filters arenotneeded if you use theC4000XG. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Start by unpacking the box and identifying the modem, cables, and instruction card. Below are some of the most common questions and issues that customers ask as they install a modem. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. |Privacy preference center It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Do you have both internet and home phone service from Brightspeed? Climate Pledge Friendly. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. 4. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Quality Score 9.8. Your modem'swireless settingscontrol the WiFi network in your home. This video is a step-by-step guide of how to setup your modem. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Works great, easy setup. 5. Buy The Greenwave C4000LG Modem. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. We had to replace one of the same models and no issues. . This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. The status light ring will change colors as it goes through the installation process, to show you its connection status. In any case you get a nice . View Product. This means the network is not being detected by your modem. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. If NO, proceed to the next step, "Check for connectivity.". You can test this by plugging in another electrical device, and/or try another outlet. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. The particular jack you are using isn't hooked up or is faulty. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. Before finishing the installation procedure, there are a few things you should be aware of. 4.7 out of 5 stars based on 30 product ratings (30 . The modem was easy to set up and worked perfectly. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Privacy Policy. Please note that a phone jack is required to set up Brightspeed internet service in your home. If your service has already been activated, you might get a message earlier in the day. I have the C4000LG modem. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. Try plugging the green cord into a different jack. Picked up right where the old one left off. This video is a step-by-step guide of how to setup your modem. Donotinstall a filter between the modem and the wall jack. So I called CL and ordered a brand new one (C4000LG) from CL. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. So my question is, can I can send this new modem back and get my money back? The tech fixed the problem, and the new modem was able to connect to the DSL service. Jun 10, 2022. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can continue to the next stepto compete setup. xbbd```b``] q:,`YH7T ; Where it is placed can have a huge impact on your wireless performance. Dynamic QoS: Prioritizes data through the router for smoother streaming. Click 'Apply' to save changes. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Website blocking. For an optimal experience, we recommendupdating your browser. The one you use will depend on the type of internet connection you have. Try another phone jack if one is available. Make sure the outlet is live. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Have you purchased a new Axon (Greenwave). Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. %PDF-1.6 % Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Standards-based WiFi WPA3 security. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Click on the options below for details and step-by-step instructions. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Once done, connect the Printer to the Wi-Fi. For the following models: Product Description. Fast and strong wifi signal. Dynamic QoS: Prioritizes data through the router for smoother streaming. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Products with trusted sustainability certification (s). Your modem is connected to our network and the line is active. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services.
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